KeyBank

3.4
17 reviews

About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking Service
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughNot available

Location

KeyBank
225 Trumbull St, Hartford, CT
06103, United States

Hours

Reviews

3.4
17 reviews
5 stars
8
4 stars
2
3 stars
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1 star
4
  • MS
    Melissa Stclair
    Nov 15, 2025
    1.0
    cant use atm if the branch isnt open. They lock the doors and turn off the magnetic strip.
  • DD
    D
    Apr 24, 2024
    5.0
    Peaches Grant had two customers ahead of me. While Laurie did first assist willfully it was great how Peaches took lead and accomplished printing my needed documents and what she wasn't able to do she didn't hesitate to ask and still help me while wearing a great smile the whole time doing it. I appreciate both ladies help today at the Hartford downtown location earlier today, April 24th, 2024.
  • SS
    Soso Sanchez
    Apr 15, 2023
    4.0
    Got my new bank card spelling on my name is inaccurate it doesn't work..
  • IW
    Iesha Marie “Superfine” Watkins
    Jan 8, 2022
    2.0
    This is a horrible Bank my first experience the ATM took my money on a deposit and did not reflect on my account and the ATM then went out of service in the middle of me doing my transaction. They have bums that sleep inside the hallways every evening there's somebody in their stinking up the hallway by the ATM. You go there to go inside the location they're always closed they don't even tell you why they're closing it's just a horrible Bank it takes you more than 10 days when you have to dispute a transaction they're ATM is always messed up out of service or was shut down on you in the middle of your transaction and then it takes you 10 days to get your money back it's a horrible Bank
  • KH
    Kadeem Henry
    Jul 13, 2012
    2.0
    Unsatisfactory

Frequently Asked Questions About KeyBank

What are the regular branch hours for KeyBank in Hartford?

KeyBank in Hartford is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.

Does KeyBank Hartford offer drive-through banking services?

No, KeyBank Hartford does not offer drive-through services as it is closed every day for drive-through hours.