Since our beginning in 1935, Webster Bank, a community-minded and values-guided bank, has maintained a commitment to starting every relationship by listening to what matters most to our customers and personalizing solutions that are responsive and tailored to their needs.
Poor customer service
I called and made an appointment to see about a CD. My appointment was at 1:00. When I got there I was told that the person I had my appointment with was at lunch.
I have since gone to another bank
KM
Krysta Mendenhall
Jul 22, 2025
5.0
I had a terrific experience with Mark! He is personable and perfessional--the perfect balance of customer service you want! He is why I love Webster Bank! Please get more branches, and more people like Mark!
CD
Cindy Davies
Jul 11, 2025
5.0
i absolutely love this branch. Everyone in this location that I have dealt with is great and it’s a relief because when you call the 1-800 number you get directed to outsource and they have no clue what they are doing and give you false information.
Today, July 11th I called the branch as I had a question on my acct and outsource didn’t seem to understand what i was talking about.
I spoke to a great guy named Mark who went above and beyond and it took him 1 minute to answer my question and I trust his answer. I told him i had a rough day at work and i was stressed but was letting me joke about it. So he made my bad turn into a good day. He’s absolutely incredible so he gets 5 stars from me.
Thank You for going above and beyond
RH
R Hodg
Jun 5, 2025
5.0
Just moved to CT, the Webster Bank Enfield branch was very helpful setting up new accounts, and giving me all the info to make choices about which accounts to create. Drive up has (2) windows, and plenty of employees in the bank to assist with anything a customer needs. Many thanks to Jason!
CW
cas williams
Nov 4, 2024
1.0
don’t waste your time here, go to the suffield webster instead.
What are the regular branch hours for Webster Bank on weekdays?
Webster Bank is open Monday through Friday from 9:00 AM to 5:00 PM.
Is Webster Bank open on weekends?
Webster Bank is open on Saturdays from 9:00 AM to 2:00 PM and closed on Sundays.
What are the drive-through service hours at Webster Bank?
The drive-through at Webster Bank is available Monday through Friday from 9:00 AM to 5:00 PM and on Saturdays from 9:00 AM to 2:00 PM. It is closed on Sundays.
Where is Webster Bank located?
Webster Bank is located at 50 Freshwater Boulevard, Enfield, CT 06082, United States.
How can I contact Webster Bank by phone?
You can reach Webster Bank by calling +1 860-253-6122.
Does Webster Bank offer a mobile banking app?
Yes, Webster Bank offers mobile apps available for Android and iOS devices through the Google Play Store and Apple App Store.
Where can I find Webster Bank's online presence?
You can visit Webster Bank's website at https://www.websterbank.com/locations/freshwater-blvd-enfield-ct/ and follow them on Facebook, Instagram (@websterbank), and Twitter (@websterbank).
What nearby automotive services are available around Webster Bank?
Nearby automotive services include Monro Auto Service and Tire Centers, AutoZone, Sears Auto Center, Town Fair Tire, and AAA Tire & Auto, offering tire repair, oil changes, and parts.
Where can I find nearby grocery and wholesale stores when visiting Webster Bank?
Nearby grocery and wholesale options include Costco, which offers gasoline, groceries, and retail products, as well as ALDI USA supermarket.
Are there any nearby eateries or cafes close to Webster Bank?
Yes, nearby dining options include Panera Bread, Hot Table fast food restaurant, and KH&H Liquors which also offers eat and drink options.