Webster Bank

3.1
32 reviews

About

Bank
Since our beginning in 1935, Webster Bank, a community-minded and values-guided bank, has maintained a commitment to starting every relationship by listening to what matters most to our customers and personalizing solutions that are responsive and tailored to their needs.

Location

Webster Bank
50 Freshwater Boulevard, Enfield, CT
06082, United States

Hours

Reviews

3.1
32 reviews
5 stars
15
4 stars
2
3 stars
0
2 stars
0
1 star
15
  • JJ
    John Joyce
    Oct 10, 2025
    1.0
    Poor customer service I called and made an appointment to see about a CD. My appointment was at 1:00. When I got there I was told that the person I had my appointment with was at lunch. I have since gone to another bank
  • KM
    Krysta Mendenhall
    Jul 22, 2025
    5.0
    I had a terrific experience with Mark! He is personable and perfessional--the perfect balance of customer service you want! He is why I love Webster Bank! Please get more branches, and more people like Mark!
  • CD
    Cindy Davies
    Jul 11, 2025
    5.0
    i absolutely love this branch. Everyone in this location that I have dealt with is great and it’s a relief because when you call the 1-800 number you get directed to outsource and they have no clue what they are doing and give you false information. Today, July 11th I called the branch as I had a question on my acct and outsource didn’t seem to understand what i was talking about. I spoke to a great guy named Mark who went above and beyond and it took him 1 minute to answer my question and I trust his answer. I told him i had a rough day at work and i was stressed but was letting me joke about it. So he made my bad turn into a good day. He’s absolutely incredible so he gets 5 stars from me. Thank You for going above and beyond
  • RH
    R Hodg
    Jun 5, 2025
    5.0
    Just moved to CT, the Webster Bank Enfield branch was very helpful setting up new accounts, and giving me all the info to make choices about which accounts to create. Drive up has (2) windows, and plenty of employees in the bank to assist with anything a customer needs. Many thanks to Jason!
  • CW
    cas williams
    Nov 4, 2024
    1.0
    don’t waste your time here, go to the suffield webster instead.

Frequently Asked Questions About Webster Bank

What are the regular branch hours for Webster Bank on weekdays?

Webster Bank is open Monday through Friday from 9:00 AM to 5:00 PM.

Is Webster Bank open on weekends?

Webster Bank is open on Saturdays from 9:00 AM to 2:00 PM and closed on Sundays.