KeyBank

3.1
16 reviews

About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking Service
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughAvailable
  • Onsite servicesAvailable

Location

KeyBank
950 Silver Ln, East Hartford, CT
06118, United States

Hours

Reviews

3.1
16 reviews
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1 star
6
  • YA
    Yoly A
    Sep 9, 2025
    1.0
    Terrible terrible terrible. I informed them I was unable to come inside due to being in a cast on my left foot and because i wanted to withdraw the 2600 in my account the older woman teller stated she had to look at my recent deposit and send me a code. After providing the code and verification I was still waiting for 40 minutes in the drive thru. The branch managers response was to tell me if I was able to walk to my car and drive I am able to walk in. Embarrassing, degrading, aggressively and utterly humiliating the way the branch manager was screaming at me. The older woman teller was trying so hard not to laugh that she turned so red. No one of any other background besides palm color people should visit this branch. I’ve been apart of key bank for 10 years and this here makes me not want to use them ever again.
  • SJ
    Suh Jose
    Dec 13, 2022
    5.0
    Bueno y seguro en el area
  • SS
    Sheekcecil
    Jun 21, 2021
    3.0
    ATM machine could not except deposits....machine was down in Hartford as well
  • JM
    Juan M
    Nov 4, 2019
    1.0
    Came early two weeks ago and wait for them to open, so I can cash my check. And got treated like a criminal for waiting. Never going back here again.

Frequently Asked Questions About KeyBank

What are the regular operating hours for KeyBank in East Hartford?

KeyBank East Hartford is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.

Is there a drive-through service available at KeyBank East Hartford?

No, the drive-through service is closed every day of the week at this location.