Webster Bank

Reviews

• KM

  Kaylee Mahon

  Oct 4, 2023
  1.0
  Wish I could give 0 stars. We deposited all of our checks from our wedding, come to find out half of them never went through. No error message or notification. We are unsure which went through and which did not because they are all around the same amount of money and went into the bank. They told us they would have it solved the next day and never called. Then when we called they said 7-10 days. It has been over a month and we call daily with no resolution in site. We asked for someone else higher up as a point of contact and was denied the information. Absolutely awful bank.
• CG

  Chetan ganatra

  Oct 24, 2022
  5.0
  Good
• AG

  Alexa Garcia

  Jul 27, 2022
  1.0
  This Bank location has the absolute rudest people I have ever dealt with at any bank. They are bothered and act annoyed when asking for any type of help. Constantly putting you on abrupt holds without even letting you know first. I had the pleasure of speaking to crystal who was by far the rudest person there. I needed help with a fee Webster charged, and she was completely inappropriate with her comments. One of them being, you mean to tell me you just don’t have the money to put in your account. And just kept repeatedly saying there’s nothing she could do to help me. Fortunately I was on the phone with her because if it was in person I would have went off on the b****. Save yourself the hassle and never choose Webster.
• MS

  Mike s

  Jun 11, 2022
  1.0
  If I could give zero stars I would. Ive never had such a horrible awful disrespectful experience by a bank in my life. I'm not a customer of them but forced to deal with the awful assistant manager with regards to my deceased mother's account. She never advised me of the banks policy and procedures regarding the matter, had no empathy for my recent loss, then because of which and my own mental illness she decided to throw me out bc I was visibly upset and raised my voice at her. The next trip was no different, went back w a court order and she still didn't do her job and inform me of anything. The corporate office was the one who told me I had to wait 10 business days for the legal team . It's now been 14 and they again failed to do their dam job. I made a formal complaint against them and will also call the BBB. URGE YOU TO NOT DO ANY BUSINESS WITH Them IN ANY MATTER. The assistant manager needs to get fired, her conduct was not become of any associate never mind an assistant manager.

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