Since our beginning in 1935, Webster Bank, a community-minded and values-guided bank, has maintained a commitment to starting every relationship by listening to what matters most to our customers and personalizing solutions that are responsive and tailored to their needs.
Webster bank services are declining. Branches are closing, less ATMs and won’t even accept loose change anymore. Tellers are like robots. Very disappointed 20+ year customer.
MM
Mike Maher
Jun 24, 2025
2.0
Got an account here thinking it would be a good idea. But I keep having negative experiences and if I need any documents the 800# and local branch will only mail them not email. It seems so behind in the times. When I called the local branch I felt like I was imposing on the operators time and she actually hung up on me while I was still asking a question. Starting to think this might not be the right bank for me😕.
KK
K
Jun 20, 2025
5.0
Kendrick, one of the assistant mgrs helped me out with a lengthy transaction. He was patient and knowledgeable.
JP
Jeremy Prudhomme
Apr 2, 2019
2.0
I like Webster and most branches are friendly except this one, and I only use it because the hours are convenient. Usually when I walk in there will be a number of people working not tending to customers and the wait is long. Today was no dirfferent, four people were working and one was seeing customers. I know there is probably a lot that needs to be done other then depositing customer checks but at least say hi, use eye contact so customers feel welcomed, or maybe even throw in a “we’ll be right with you”. With all the banks offering free checking it would be nice to show you have free checking and nice customer service from a local bank.
Webster Bank is located at 575 Farmington Avenue, Bristol, CT 06010, United States.
What are the operating hours of Webster Bank on weekdays?
Webster Bank is open from 8:00 AM to 7:00 PM Monday through Friday.
Is Webster Bank open on weekends?
Webster Bank is open on Saturdays from 8:30 AM to 3:00 PM and closed on Sundays.
How can I contact Webster Bank by phone?
You can reach Webster Bank by phone at +1 860-584-3684.
Does Webster Bank have a mobile app?
Yes, Webster Bank offers a mobile app available on both Android and iOS platforms.
What type of banking services does Webster Bank provide?
Webster Bank provides community-minded, personalized banking services including business banking, savings, and public sector banking.
Where can I find Webster Bank online?
You can visit Webster Bank's website at https://www.websterbank.com/locations/farmington-ave-bristol-ct/ or follow them on Facebook, Instagram (@websterbank), and Twitter (@websterbank).
What are some nearby dining options around Webster Bank?
Nearby dining options include Thai Avenue, an Asian restaurant, and Cafe Buono & Buono Pizza, an Italian restaurant.
Are there any hair salons near Webster Bank?
Yes, Supercuts and Cost Cutters are nearby hair salons and beauty salons close to Webster Bank.
What medical facilities are located near Webster Bank?
Nearby medical facilities include PhysicianOne Urgent Care, New England Urgent Care Bristol, Med-Help Urgent Care, Jesica Baker's practice, Med Help, Bristol Hospital Urgent Care Center, and Bristol Hospital.