TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,200 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J.
I've always had great experiences at this bank, up until today. I simply wanted to dispute a charge because it was charged twice. I called, first the guy said I could call once it was done processing and have it disputed, no issue. Once it was out of processing, I called again and this time I was told I had to go in to get it disputed, okay no problem.
I go in later in the day and I was sent to the customer service associate (Katrina I think) she tells me she has to close my account in order to dispute it and I was perfectly fine with that. Then she started looking at my purchase history and told me I should have enough money to put in my account until the charges clear, except I would also be given a fee for the overdraft (which wasn't my fault) and she wouldn't waive it if that were to happen. She also said I shouldn't use my card and spend money so much, but I don't remember her making MY money.
Will be closing my account and I will not be going back!
JS
Jose Santiago
Sep 10, 2025
1.0
The bank teller Damian deserves 5 starts for his professionalism but his manager Tania was terrible. No professionalism whatsoever. Her customer service skills were beyond poor when I was being attended at the desk. She treated me as if I did not belong at the bank to begin with but she treated the 50 yr old male who was standing next to me with the upmost class and respect.
WA
Wissam Al
Oct 5, 2018
1.0
Customer service thumbs down
SS
Steve S
Apr 12, 2018
5.0
A wonderful branch. Friendly staff. My preferred bank around town. Thanks
NN
Norby Norbinski
Dec 9, 2016
2.0
TD changed their hours for Thursday closing only, but still had the old hours posted prominently on the glass in the drive-through. A small card was on the window sill showing the new hours. What do the customers see? The big, 1 inch tall hours posted, not the small, printed card on the window sill... Also, why close early on Thursday evenings? Isn't that the busiest evening of the week for most of us and the one evening most other businesses stay open late?
This TD Bank branch provides retail, small business, and commercial banking products and services, including private banking, wealth management, and vehicle financing.
What are the regular business hours of TD Bank at 1127 Farmington Avenue?
The bank is open Monday to Wednesday from 9 AM to 5 PM, Thursday and Friday from 9 AM to 6 PM, and Saturday from 9 AM to 1 PM. It is closed on Sundays.
Does this TD Bank location have drive-through banking hours?
Yes, the drive-through is open Monday to Wednesday from 9 AM to 5 PM, Thursday and Friday from 9 AM to 6 PM, and Saturday from 9 AM to 1 PM. It is closed on Sundays.
Is TD Bank in Berlin, CT open on public holidays?
This branch is closed on major holidays including November 11, November 27, and December 25, 2025.
Can I schedule an appointment with TD Bank online?
Yes, you can book an appointment through their online portal or via the TD Bank app available on the Apple App Store.
Does this TD Bank branch have any special accommodations?
Yes, the bank welcomes the LGBTQ community and features a drive-through for customer convenience.
Are there any banks near TD Bank on Farmington Avenue in Berlin?
Yes, nearby banks include another TD Bank and Liberty Bank, providing customers with additional banking options close by.
What dining options are available near TD Bank in Berlin?
Customers can enjoy nearby eating spots like Sanremo Bakery, Dunkin', Seven Moons Thai Cuisine, Ramen-Ya, and Pizza Kitchen and Grill before or after their banking visits.
Are there any wellness or beauty services near TD Bank in Berlin?
Yes, nearby wellness and beauty services include Blooming Spa & Nails, Hair creations by Deidra Plourde, Drop Dyed Gorgeous LLC, and Xsalonce Hair Lounge & Spa.
What healthcare services are available near TD Bank in Berlin, CT?
Nearby healthcare providers include Matus Family Dentistry, Henderson Family Chiropractic, Focus Physical Therapy & Sports Medicine, and several ophthalmologists such as Ratchford Eye Center and Dr. Mary Gina Ratchford.