BOK Financial Mortgage

1.8
5 reviews

About

Bank
We're so much more than a bank. We're a financial partner. While our origins are humble, we've grown alongside our clients for over a century. We do business with one client at a time, focused on delivering thoughtful expertise and tailored advice because we know that when our clients succeed, we succeed. We have unwavering confidence in our ability to build strong relationships, provide diverse expertise and services, and invest in the communities we serve. We go above. So you can go beyond.

Location

BOK Financial Mortgage
2761 W 120th Ave, Westminster, CO
80234, United States

Hours

Reviews

1.8
5 reviews
5 stars
1
4 stars
0
3 stars
0
2 stars
0
1 star
4
  • BB
    biocreatorj
    Jun 24, 2025
    1.0
    I’m a small business owner and have been a BOK client for 6 years, never missed a loan payment — even during COVID. After my account manager changed without notice, the new one forced me to lock additional funds when I needed to modify my business. She even called me a "liar" during a conversation, which was unacceptable. I asked for a new manager, but her supervisor never apologized and only added more unnecessary requirements. Even after meeting all their requests, they’ve held my funds for 2 months with no clear response. I’ve raised concerns 4 times, but no one follows up or leaves any notes. The customer service has been awful. I’ll be done with them once my loan ends, but just a heads-up — BOK might not be the right place if you want fair treatment. Even loyal clients get burdened with quarterly demands and threats of default.
  • BH
    Brett Hoglan
    Aug 1, 2024
    1.0
    Not an actual bank and the only way you can tell that is to visit and see the sign on the door because obviously this happens a lot! No transactions deposits withdrawals, etc. here’s an idea. Don’t list yourself as a bank.
  • AB
    andrew bosio
    Apr 9, 2024
    5.0
    I worked with Jordan Kissler and Sean Donnelly, and they were the absolute best. I am self employed, they had no problems handling that. They were so good that i suggested them to my sister who is in the non-profit sector—— they nailed that one too! 6mos before my purchase…. They helped my brother buy his first home! They can do it all. Jordan is SO easy to work with…. It’s a totally different experience than I have ever had obtaining a mortgage. Thank you, BoK and Jordan Kissler for helping my entire family when we needed you the most.
  • HC
    Harry Carrothers
    Feb 29, 2024
    1.0
    Not open and doesn’t have banking options
  • LC
    London Chua
    Aug 11, 2023
    1.0
    Phone doesn't work. Unable to help with even an endorsement on an insurance check. Would have been helpful if I could have called in advance to verify their services.

Frequently Asked Questions About BOK Financial Mortgage

What are the regular business hours for BOK Financial Mortgage in Westminster?

BOK Financial Mortgage is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.

Is BOK Financial Mortgage open on public holidays?

BOK Financial Mortgage is closed on holidays such as November 11, 2025, and November 27, 2025.