KeyBank

Reviews

• SF

  Signe Forsburg-Marr

  Dec 21, 2022
  5.0
  I had originally rated this bank quite low but throughout these past few days they have been extremely helpful and they have truly gone above and beyond. We had to move here under incredibly troubling circumstances and it has been difficult set up accounts and get the ball rolling on multiple financial goals. Not only did they work all day to fix it they also looked up community resources for us. This bank is wonderful. They also really took the time to listen to us. That really mattered to us as well. I recommend this bank.
• II

  ImaginationArtist

  Dec 12, 2022
  1.0
  The bankers are very nice but joining here has messed our situation up. If we had a roof over our heads we would have lost it because of this banks processing of direct deposits. They expect us to wait multiple pay periods for us to get a single cent of our paychecks. Who can live without pay for multiple paychecks? This is a bank. Banks should be able to process bank deposits immediately. I'm actually having a panic attack right now because of this fact. My family and I have no access to any money now. And according to them we won't for weeks. I regret joining this bank. I have no way to feed my family, pay for gas or buy the medications that we need. If you have money in savings join but if your middle class with low funds don't bother, you will lose everything. I don't know who is privileged enough to join this bank without going bankrupt because you won't see a cent for probably over a month if what the banker said is true Hopefully we don't freeze to death in the next few days because we have money to our name we just can't access it because of their processing time.
• JG

  Joshua Gonzales

  Nov 4, 2019
  5.0
  I have had an amazing banking experience since i have been with key bank. My home bank is in Arvada and the closest to my job is Louisville while both of these locations are driven by smiles and hospitality they are not the exception but the rule for Key bank as i have travelled around and verified a citiwide enjoyable banking experience. In one instance the back office held my paycheck after an atm deposit setting up what would customarily be a dire situation paralyzing my funds and killing a golf excursion with my son that weekend but whhalaa! My home branch handled it! My total confidence in banking has been restored thanks to key bank!
• NW

  Nick Wall

  Jun 26, 2019
  1.0
  Employee ordered my replacement card to a wrong address. Once I finally got it in hand the number on the card was deemed "closed". I have been trying for 3 weeks to get a replacement debit card and they are no help. Would advise a different bank or location.

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