Wells Fargo Bank

2.8
31 reviews
Wells Fargo employee helping two people

About

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Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.

Details

  • Drive-throughAvailable

Location

Wells Fargo Bank
15844 Jackson Creek Pkwy, Monument, CO
80132, United States

Hours

Reviews

2.8
31 reviews
5 stars
11
4 stars
1
3 stars
4
2 stars
0
1 star
15
  • MA
    Monument View Apartments
    Nov 6, 2025
    1.0
    (Jackson Creek) Absolutely the worst experience with Miguel. Never seen him, hope I never do again. I make 3 deposits each month for my employer.. Same for over 2 plus years. Out of nowhere, I have to show him my ID. I asked him why?.. He was shady, put his head down and gave a shady explanation in a real low tone.. I asked a 2nd time and the same but "ALL ID IS CHECKED WHEN SOMEONE DEPOSITS FOR ANOTHER PERSON" in a low shady tone once more. This could be a policy no one has followed but why is the tall guy with dark hair eye balling me from across the lobby and kept looking at me but would duck down when I would catch him staring at me... In fact, that guy always stares at me, never greets me and looks at me like he is a spy for the police gathering intel or someone who is going to rob the place each time I go in. ...Probably has a panic button on his belt! Miguel held onto my ID and away from me. He kept looking down away from my deposit as though he was taking down my information. It took Miguel over 10 minutes to calculate a 5K deposit.. One last mention, Miguel actually had the nerve to lie to me by saying my Name was listed on the receipt as the depositor. That wasn't true! This location is a joke. No wonder they have bad reviews and have been sued for fraud.
  • JP
    Jason Patla
    Aug 22, 2024
    3.0
    Good drive-through service with very nice people. Appointment system doesn't seem to be updated ("sorry, we actually didn't have a notary today after all") which can lead to a huge waste of time and inconvenience.
  • BT
    Brianna Tennant
    May 2, 2024
    5.0
    The branch manger was ABSOLUTELY FANTASTIC and so helpful. I had an issue with the ATM and she went ABOVE and beyond to fix this issue. I wish more people cared as much as she did. I can’t thank you enough Mandy.❤️❤️
  • ES
    Eric Sepp
    Mar 23, 2019
    5.0
    The branch manager Sam has turned the place around. Tellers smile, people are kind and it is a reasonable place to transact "banking issues".
  • AW
    Azerith Wyaos
    Oct 4, 2018
    5.0
    Everyone working here is super nice, and are quick to help you figure out what you need. They don't waste time, don't bother you with a bunch of promotional nonsense, and do their best to send you on your way as soon as poosible.

Frequently Asked Questions About Wells Fargo Bank

What are the main banking products offered at Wells Fargo Bank on Jackson Creek Parkway?

Wells Fargo Bank offers a full suite of banking solutions including personal and business checking accounts, credit cards, and savings tools.

What are the regular branch hours for Wells Fargo Bank at 15844 Jackson Creek Pkwy?

The branch is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.