Wells Fargo Bank

2.8
30 reviews
Wells Fargo employee helping two people

About

BankATMBusiness Banking ServiceOnline BankingSavings BankWells Fargo
Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.

Details

  • Drive-throughAvailable

Location

Wells Fargo Bank
15844 Jackson Creek Pkwy, Monument, CO
80132, United States

Hours

Reviews

2.8
30 reviews
5 stars
11
4 stars
1
3 stars
4
2 stars
0
1 star
14
  • MA
    Monument View Apartments
    Nov 6, 2025
    1.0
    (Jackson Creek) Absolutely the worst experience with Miguel. Never seen him, hope I never do again. I make 3 deposits each month for my employer.. Same for over 2 plus years. Out of nowhere, I have to show him my ID. I asked him why?.. He was shady, put his head down and gave a shady explanation in a real low tone.. I asked a 2nd time and the same but "ALL ID IS CHECKED WHEN SOMEONE DEPOSITS FOR ANOTHER PERSON" in a low shady tone once more. This could be a policy no one has followed but why is the tall guy with dark hair eye balling me from across the lobby and kept looking at me but would duck down when I would catch him staring at me... In fact, that guy always stares at me, never greets me and looks at me like he is a spy for the police gathering intel or someone who is going to rob the place each time I go in. ...Probably has a panic button on his belt! Miguel held onto my ID and away from me. He kept looking down away from my deposit as though he was taking down my information. It took Miguel over 10 minutes to calculate a 5K deposit.. One last mention, Miguel actually had the nerve to lie to me by saying my Name was listed on the receipt as the depositor. That wasn't true! This location is a joke. No wonder they have bad reviews and have been sued for fraud.
  • BT
    Brianna Tennant
    May 2, 2024
    5.0
    The branch manger was ABSOLUTELY FANTASTIC and so helpful. I had an issue with the ATM and she went ABOVE and beyond to fix this issue. I wish more people cared as much as she did. I can’t thank you enough Mandy.❤️❤️
  • JE
    John Eckersley
    Mar 31, 2022
    5.0
    Went in to inquire about my business accounts and was helped immediately and immensely by Shakanah for both my non-profit and for-profit accounts. She gave great insight and walked me through her mindset every step of the way. On the teller side, I had the pleasure of being Destiny's very first client and she absolutely went above and beyond for my complicated transaction. I felt at ease and comfortable because Berenice was there every step of the way, making sure I was having a fantastic day and even sharing a laugh. What an amazing team and an even more amazing experience!
  • NS
    Nate Scott
    Aug 5, 2021
    1.0
    The worst customer service. Every time I go in, it takes 5 times longer than it should to get anything done. There are always people working at desks and never anybody to help take care of customer needs. Stay away from this branch.

Frequently Asked Questions About Wells Fargo Bank

What are the main banking products offered at Wells Fargo Bank on Jackson Creek Parkway?

Wells Fargo Bank offers a full suite of banking solutions including personal and business checking accounts, credit cards, and savings tools.

What are the regular branch hours for Wells Fargo Bank at 15844 Jackson Creek Pkwy?

The branch is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.