KeyBank

3.0
24 reviews

About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking Service
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughAvailable
  • Onsite servicesAvailable

Location

KeyBank
9309 Dorchester St, Highlands Ranch, CO
80129, United States

Hours

Reviews

3.0
24 reviews
5 stars
12
4 stars
0
3 stars
0
2 stars
0
1 star
12
  • EG
    Elias Garcia
    Oct 8, 2025
    5.0
    The teller Adrian was very helpful. Cell phone reception is a little spotty in there, but if you wave your phone around the window it might work.
  • MG
    Mas Greiner
    Sep 3, 2025
    1.0
    If I could post lower than 1* I would. The manager of this branch is running this bank into the ground. There is never any staff available and the most rudimentary actions like withdrawing $ are fumbled literally every single time I go.
  • CC
    Crypto
    Sep 3, 2025
    1.0
    This is the legit most incompetent branch of any bank that I’ve ever been to. There is never anyone in the lobby. Their ATM is broken every other day and their staff has absolutely no idea how to use their system. This video is from 10am on a Wednesday.
  • LC
    Loves CO
    Mar 5, 2025
    1.0
    1 star is too many for this Key Bank branch. I have been a customer for at least ten years. I went in to close my account and safe deposit box The young man with dark brown hair didn't ask why i was closing the acocunt or if there was anything he could do. When I closed the safe deposit box and gave him the keys he took them. I asked for a receipt since I was due a credit and he said I didn't need one but, upon my pressing, he relented and asked if a copy of the initial paperwork would do. I called today and spoke with Ezra, the manager. I shared the story, asked when i would receive the credit and how much it would be. He said, maybe six to eight weeks...he didn't know how much the credit would be and didn't seem interested, or able to find out. There is a great Chase Bank in the same parking lot and an ENT Credit Union just north of this shopping center. I highly suggest you explore one of these financial institutions. From my personal experience, the level of customer service at either of these banks are miles above Key Bank.
  • BA
    Brance Warner (Anticosmo)
    Jan 24, 2016
    1.0
    Terrible place. Laziest employees I've ever talked to. DO NOT BANK WITH KEY BANK. horrible policies

Frequently Asked Questions About KeyBank

What are the regular hours of operation for KeyBank in Highlands Ranch, CO?

KeyBank is open Monday from 9:00 AM to 6:00 PM, Tuesday through Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 1:00 PM. The branch is closed on Sundays.

Does KeyBank in Highlands Ranch offer drive-through banking services?

Yes, KeyBank provides drive-through services Monday from 9:00 AM to 6:00 PM, Tuesday through Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 1:00 PM. The drive-through is closed on Sundays.