First Citizens Bank

Reviews

• CB

  Capri Brock

  Oct 17, 2023
  5.0
  My experience at First Citizens has undoubtedly surpassed any prior banking experiences. I highly recommend First Citizens to those seeking a banking institution that offers an exceptional and genuinely gratifying customer journey. The level of service and personal attention provided underscores First Citizens' commitment to ensuring a truly outstanding banking experience. I have encountered many challenges with various financial institutions in the past, where discrepancies between promises made and actions taken were unfortunately commonplace. It often seemed as though these entities were primarily focused on acquiring new account holders, utilizing persuasive rhetoric to encourage sign-ups, only to fall short of their commitments once the account was established. Consequently, I found myself disillusioned and burdened as a consumer. My friend recommended I take a look at First Citizens, as her experience had far surpassed any and all of her expectations. Intrigued by the assurance of integrity and adherence to promises, I decided to transition my banking experience to this institution. To my immense satisfaction, this decision has proven exceptionally worthwhile. The entirety of the First Citizens team has consistently demonstrated exceptional professionalism and a notable ease of collaboration. Beyond the standard banking relationship, First Citizens also has a personalized touch, you aren't merely an account holder but a recognized individual upon entering their bank. The staff exhibits a remarkable ability to recall personal details from previous interactions, with a special mention to Jenny, whose smile and demeanor always leave a lasting positive impression. I used to dread bank errands and now I look forward to them -- because I know I will be met with a friendly face and expectations met
• DK

  Doug Kistle

  Aug 12, 2023
  5.0
  Great CS
• TW

  Toni Weins

  Oct 13, 2022
  5.0
  What an amazing team this bank has! Odane has been a huge help in getting our new business account setup and helping us transfer everything over from our previous bank with ease. He took the time to really explain everything and made us feel valued as a customer. Angie has also been wonderful to work with and is prompt and very friendly. We are confident that we made a great decision to partner with Odane and his team at this branch. Our only regret is that we didn’t partner with them sooner. Thank you so much all of your help!!
• RR

  Rodolfo Del Rio

  Oct 5, 2022
  5.0
  Odane and the team at First Citizens are very business and entrepreneurial minded. My contracting business has grown as they have multiple funding and financing options which is the key to business. Customer service 5 stars.
• KK

  Kory K

  Jul 6, 2022
  5.0
  Barbie and Odane at the Greenwood Village branch are amazing. For business banking they have taken the stress out large and small transactions, which I appreciate tremendously. I'm so happy to find a financial partner that operates on a relationship level, that other banks advertise but don't deliver on. Tired of underwhelming business banking? Call Barbie or Odane and get ready for the possibilities!

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