We make banking less complicated and your financial goals more attainable. We’re local, have a proven track record, and we’re great listeners. Plus, the money we earn from interest and fees goes back into our credit union in the form of better interest rates, lower fees, and dividends for you.
I can't figure out if this is credit union or a collection agency. I thought credit unions were supposed to be there for their members.
I have had an account with CUofCO for over 15 years. Then had some fraudulent charges go against my account. Told them it wasn't me and they had me sign chargeback/fraud account paperwork and then told that their investigation should find that all the charges/related overdraw fees would get reversed.
Two weeks later, I got a pretty rude call from a a member solutions rep named Mark who demanded when I would pay the related overdraft/account overdraw fees/balances. I told him what him what was going on and was promptly ignored and then demanded again when I would pay the fees/balances. Told him to look at my account again for why there is an issue with what he wanted and then he rudely stated/asked that they knew which place employed me, what my phone number was, and so forth like they were going to send me to collections.
DH
Debbie Hammond
Feb 6, 2024
5.0
Very polite, friendly, and helpful!
BS
Brian Smith
May 14, 2023
5.0
Always friendly and helpful. I have banked there for 5 years or so. Never had a problem and I don't bank anywhere else
LH
Luke Hill
Apr 8, 2011
1.0
They really don't answer the phone. Been trying to call and close my account as they still send snail mail to old address. Snail mail?! come on its 2011 we have email now. Was disappointed with the debit cards offered by this institution. Debit cards offered by this institution don't won't work as debit at many popular places (such as Home Depot) and they will have to be run as credit (no pin # rewards or the ability to get cash back). Bring your money somewhere else.
Frequently Asked Questions About Credit Union of Colorado, Golden
What are the regular business hours for Credit Union of Colorado in Golden?
Credit Union of Colorado in Golden is open Monday to Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Does Credit Union of Colorado offer 24-hour access to any of its services?
Yes, there is a 24-hour ATM available at Credit Union of Colorado for your convenience.
Where is Credit Union of Colorado, Golden located?
Credit Union of Colorado is located at 1800 Jackson Street, Golden, CO 80401, USA.
How can I schedule an appointment at Credit Union of Colorado?
You can schedule an appointment online at https://www.cuofco.org/schedule-appointment or contact them directly.
What types of financial products are offered at Credit Union of Colorado?
They offer mortgages, auto loans, savings and checking accounts, money market accounts, HELOC, personal loans, small business accounts, and small business loans.
What services are available at Credit Union of Colorado, Golden?
Services include cash withdrawals, cashier checks, coin counting, deposits, loan payments, new account services, and notary services.
Does Credit Union of Colorado have mobile banking apps?
Yes, the CUofCO mobile banking app is available on Apple App Store and Google Play Store.
What nearby bank options are available near Credit Union of Colorado, Golden?
Nearby banks include US Bank, U.S. Bank ATM, and US Bancorp Investments - Financial Advisors, which can provide additional financial services or ATM access.
Are there any coffee shops near Credit Union of Colorado, Golden where I can relax or wait?
Yes, Starbucks is a nearby coffee shop where you can relax or wait before or after your visit to the credit union.
What other community services or locations are near Credit Union of Colorado in Golden?
Nearby places include the Guy Hill School museum, First Baptist Church of Golden, and the Western Union money transfer service, which can be convenient for community activities.