First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
Poor follow through. Unable to give specific account information.
BH
Brad Hines
Aug 20, 2025
1.0
Left messages asking about new accounts. Zero follow through and follow up. Avoid. Same bank hassle as larger rivals with even worse service.
DK
Daniel and Kristy
May 6, 2024
5.0
Been doing our business banking here for about five years now everyone knows us we know everyone great place to do business
JF
Jessica F
Jan 25, 2021
5.0
We have had an incredible experience with this bank, from our business loan to simple everyday banking. Everyone in the branch knows us by name both in person and on the phone. I’m so glad one of their staff wandered into our office years ago hoping to earn our business.
MC
Mark “mahalo” Chung
Dec 19, 2017
1.0
Horrible experience. No one in the bank was willing to help with a simple request and didn’t bother trying to problem solve. Unfriendly staff. Unprofessional services.
Frequently Asked Questions About First Citizens Bank
What are the regular business hours of First Citizens Bank at 9848 Zenith Meridian Drive?
The bank is open Monday to Friday from 9:00 AM to 11:45 AM and 1:15 PM to 5:00 PM, and closed on weekends.
Does First Citizens Bank offer drive-through banking services?
Yes, the drive-through is available Monday to Friday from 9:00 AM to 11:45 AM and 1:15 PM to 5:00 PM, closed on weekends.
Is First Citizens Bank closed on any holidays?
Yes, the bank is closed on November 11, November 27, December 25, and January 1.
What types of banking products and services does First Citizens Bank provide?
They offer checking, savings, personal lending, home equity, credit cards, online and mobile services, business checking and lending, business credit cards, and merchant services.
Where is First Citizens Bank located in Englewood, CO?
It is located at 9848 Zenith Meridian Drive, Englewood, CO 80112, USA.
Can you suggest nearby places to visit around First Citizens Bank?
Nearby, you can visit Meridian Park for outdoor activities and enjoy a coffee at Starbucks or Kneaders Bakery & Cafe located close by.
Are there any nearby dining options close to First Citizens Bank?
Yes, dining options nearby include 1 2 3 Pho & Asian Cafe, Pho 123, Jimmy John's sandwich shop, and Rail Sports Pub.
Is there a nearby ATM or currency exchange near First Citizens Bank?
If I am visiting First Citizens Bank, where can I find convenience stores nearby?
You can visit 7-Eleven and Conoco gas stations, both nearby for convenience shopping and fuel.
What general description best summarizes First Citizens Bank's legacy and offerings?
First Citizens Bank is a Fortune 500 financial institution headquartered in Raleigh, N.C., with over $200 billion in assets offering comprehensive banking services including commercial lending, personalized wealth management, and a nationwide network of branches and direct banking.