KeyBank

2.5
45 reviews

About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking Service
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughAvailable
  • Onsite servicesAvailable

Location

KeyBank
3085 S Academy Blvd, Colorado Springs, CO
80916, United States

Hours

Reviews

2.5
45 reviews
5 stars
15
4 stars
1
3 stars
1
2 stars
1
1 star
27
  • JA
    Joyce A
    Oct 6, 2025
    5.0
    Key Bank is the best bank I've ever had! Never had an issue with them, always been helpful. I'll never use a different bank.
  • CM
    Candy Mentzer
    Aug 21, 2025
    5.0
    I really am impressed with a lady, Jasmine ertz.very perfesenal and polite.im in and out in no time. I can tell she loves her job. And cares for customers.thank you.
  • CC
    Cameron Cole
    Aug 1, 2018
    1.0
    Steve was the worst teller I've come across at any bank. He made a simple task seem almost impossible. Edit to include what happened per keybank request: The point of reviews is not to secretly solve problems, but let others know what problems they will probably face with you. Or how well you keep potential problems at bay. Lost my wallet. Put card on hold, just in case I found it. Went to get a new card after I could not find it. Steve tried to convince me that since I put the card on hold, there was a high chance of him not being able to order a new card (most banks give you at least a temporary card on the spot) and said nobody else in the bank could order one if he couldn't. This led me to ask how I would ever access my money outside of the bank, if nobody could order a new card. He escalated that, telling me I didnt understand what he was saying. I did. He must have not being saying what he wanted to or thought he was... Anyway. Thats's all the time you get for free, keybank. long story short; simple solution made complicated.
  • DC
    David Collins
    Oct 26, 2017
    1.0
    Have had thousands of dollars in overdraft fees, due to unauthorized access to my account. Have been given the run around when I attempted to reclaim the funds lost. Time and time again I was told there was nothing they could do about it. Such garbage customer service, I've never seen in my life. Would definitely not recommend anybody use this bank.
  • JA
    Jeremy Andrews
    May 19, 2017
    1.0
    Service was terrible. Apparently lunch is more important than dong a wire transfer.

Frequently Asked Questions About KeyBank

What are the regular business hours for KeyBank at 3085 S Academy Blvd, Colorado Springs?

KeyBank is open Monday from 9:00 AM to 6:00 PM, Tuesday through Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.

Does KeyBank at this location have drive-through banking hours?

Yes, the drive-through is open Monday from 9:00 AM to 6:00 PM, Tuesday through Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.