Ent Credit Union

4.2
154 reviews
Ent Credit Union's Bon Service Center in Colorado Springs, Colorado

About

Credit UnionFinance CompanyATMCredit CardsOnline BankingFinancial PlannerStudent Financial Services
As Colorado’s leading credit union, Ent serves Front Range communities by building long-lasting relationships to improve your financial life. At Ent, members aren't just customers—they're owner-members, enjoying reduced personal loan rates and lower fees. Located in the Bon Shopping Center near Bonforte Park, this credit union in Colorado Springs, CO, offers drive-up banking, a walk-up ATM, instant issue debit cards and a free coin counter. Additional services include deposit accounts, HELOC, auto loans, business banking, cashier's checks, and cash advances. Insured by the NCUA | Equal Housing Lender.

Details

  • Drive-throughNot available
  • Onsite servicesAvailable
  • On-site parkingAvailable
  • Wheelchair accessible entranceAvailable

Location

Ent Credit Union
2336 N. Wahsatch Ave., Colorado Springs, CO
80907, United States

Hours

Reviews

4.2
154 reviews
5 stars
114
4 stars
10
3 stars
3
2 stars
1
1 star
26
  • AM
    Amber Martin
    6 days ago
    1.0
    Website says free coin machine, doesn't specify if you need to be a member-very misleading and then they will try to get you to join and open an account since you're not a member.
  • DH
    Dock Hroch
    Nov 5, 2025
    5.0
    We have a car loan through them very happy with the rate.
  • LW
    Leah Watters
    Oct 16, 2025
    1.0
    Beware the Wing's merger! ENT's credit card transition in April 2025 was horrible, ENT knows it, but they won't do anything to right it. I personally have 2 CC's with them for business. They don't have the best benefits, but I've been with ENT since I was a kid and started my first business with an account here. One of my new credit cards came late, but not horribly late. We saw the same thing with lots of Clients. However, the other one never came. It took me MONTHS of calling, following up, "replacing" the card to be re-sent (they would just cancel my other card, TWICE!, and resend that one, giving me whole other headaches), I finally got my card in September 2025. I usually pay off the balance every month, but couldn't on that card because they require the card to setup the online portal. So, interest was accruing. I made this very obvious in every call, and was always assured to not worry about it - that they'd take care of it once I finally had my card. I finally got my card and logged in to pay it on September 16, 2025 (which also took a couple support calls, since they moved their portal link). Despite my constant follow-ups, I still have no statements and they won't refund the interest they charged for the months that they failed to allow me to make a full payment (although the autopay minimum payment transferred just fine...). "Card Ops" denied refunding the interest because what was charged matched the interest rate, giving no regard to the fact I couldn't access my account. When I asked to speak to Card Ops, I was told that no one can - that there are some departments at ENT that just "don't have contact information." I've been an ENT member for over 20 years. Have multiple business and personal accounts with them. The interest and statements are illegal to my understanding, but not enough money on the line to waste anymore time. It's more the principle of it. I can't count how many people I referred to ENT over the years. But now, we'll be moving everything to better options. The customer service around their credit card transition was unrecognizable from the old ENT, and I'm not sticking around to see how much further it sinks with the Wings merger.
  • BB
    Beowulf Blade
    Oct 5, 2025
    5.0
    I've been with ENT for years, first personal, then business, always very pleased.
  • DF
    Donna Renee Frazier
    Sep 26, 2025
    5.0
    Great service, JP was very helpful 😊

Frequently Asked Questions About Ent Credit Union

What services does Ent Credit Union offer at the Bon Service Center?

The Bon Service Center offers drive-up banking, a walk-up ATM, instant issue debit cards, a free coin counter, cashier's checks, cash advances, and a variety of financial products including deposit accounts, loans, and business banking.

What are the drive-through hours at Ent Credit Union's Bon Service Center?

Drive-through hours are Monday to Friday from 9:00 AM to 5:30 PM, and Saturday from 9:00 AM to 12:00 PM. The center is closed on Sundays and certain holidays such as November 11, November 27, and December 25, 2025.