KeyBank

3.3
32 reviews

About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking ServiceKeyBank
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughAvailable
  • Onsite servicesAvailable

Location

KeyBank
20290 E Smoky Hill Rd, Centennial, CO
80015, United States

Hours

Reviews

3.3
32 reviews
5 stars
18
4 stars
0
3 stars
0
2 stars
1
1 star
13
  • MM
    Melissa
    Oct 10, 2022
    5.0
    They've always been super helpful and friendly
  • SA
    sahar aboukalam
    Dec 13, 2018
    5.0
    it's really amazing service, I like all the staff who works there, they are really nice and very helpful, I deal with Dianelly ,she is great lady, she helped me many times, I really appreciate how much she is patient. I am really thankful for this international branch
  • FG
    F G
    Oct 1, 2018
    1.0
    Zero customer service. Long waits. .1 teller for the WHOLE BANK. I sat in the drive up line AFTER sending my deposit in for 30 minutes before I drove around the bank, went inside, and got my checks back. Now I'm back again to attempt this deposit. 2 cars in the drive up, 7 of us inside the lobby...1 teller. The branch Manager just told me, "that's how it is". Looking for a new bank STAT.
  • WG
    Weston G
    May 31, 2016
    1.0
    Horrible experiences. Each time I have gone into the branch there is usually no one in line but the representatives are typically occupied on their computers and say "we will be with you in just a minute" those minutes are more like 5-10 minutes in my experience. Additionally, today I have an available balance from a recent deposit into my account, however, I go into to withdraw the available balance and am told by the individuals that they can't withdraw the funds. I call Key bank and find that the funds are available for withdrawal. This branch is highly incompetent of doing any job. Anytime I have to pull out more than a few hundred dollars it is like I am asking them to empty their entire cash funds. This branch is super slow and not capable of serving their customer. No one seems to know how to do anything and by the time they get the right person to do some simple transaction an hour has past by. Do not bank at Key and even more so this branch. Additionally, when you do withdraw funds they act like it is their money and want to tell you how to spend it. Highly unprofessional.

Frequently Asked Questions About KeyBank

What are the regular branch hours for KeyBank in Centennial, CO?

The KeyBank Centennial branch is open Monday from 9:00 AM to 6:00 PM, Tuesday to Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.

Does the KeyBank branch at 20290 E Smoky Hill Rd have a drive-through service?

Yes, the KeyBank branch offers drive-through service during its regular branch hours.