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Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.
it's really amazing service, I like all the staff who works there, they are really nice and very helpful, I deal with Dianelly ,she is great lady, she helped me many times, I really appreciate how much she is patient.
I am really thankful for this international branch
FG
F G
Oct 1, 2018
1.0
Zero customer service. Long waits. .1 teller for the WHOLE BANK. I sat in the drive up line AFTER sending my deposit in for 30 minutes before I drove around the bank, went inside, and got my checks back. Now I'm back again to attempt this deposit. 2 cars in the drive up, 7 of us inside the lobby...1 teller. The branch Manager just told me, "that's how it is". Looking for a new bank STAT.
WG
Weston G
May 31, 2016
1.0
Horrible experiences. Each time I have gone into the branch there is usually no one in line but the representatives are typically occupied on their computers and say "we will be with you in just a minute" those minutes are more like 5-10 minutes in my experience. Additionally, today I have an available balance from a recent deposit into my account, however, I go into to withdraw the available balance and am told by the individuals that they can't withdraw the funds. I call Key bank and find that the funds are available for withdrawal. This branch is highly incompetent of doing any job. Anytime I have to pull out more than a few hundred dollars it is like I am asking them to empty their entire cash funds. This branch is super slow and not capable of serving their customer. No one seems to know how to do anything and by the time they get the right person to do some simple transaction an hour has past by. Do not bank at Key and even more so this branch. Additionally, when you do withdraw funds they act like it is their money and want to tell you how to spend it. Highly unprofessional.
What are the regular branch hours for KeyBank in Centennial, CO?
The KeyBank Centennial branch is open Monday from 9:00 AM to 6:00 PM, Tuesday to Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Does the KeyBank branch at 20290 E Smoky Hill Rd have a drive-through service?
Yes, the KeyBank branch offers drive-through service during its regular branch hours.
What banking products and services does KeyBank Centennial provide?
KeyBank Centennial offers checking and savings accounts, CDs, loans and lines of credit, credit cards, investments, safe deposit boxes, online/mobile banking, and investment services.
How can I schedule an appointment with KeyBank Centennial?
Appointments can be scheduled online via the reservation link: https://www.timetrade.com/app/keybank/workflows/keybank002/schedule/?locationId=KEYBRCH06180553&fs=1&appointmentTypeGroupId=banking&ch=yext
Is KeyBank Centennial a member of FDIC and an Equal Housing Lender?
Yes, KeyBank Centennial is a Member FDIC and an Equal Housing Lender.
What are the holiday closure dates for the KeyBank branch in Centennial?
The branch is closed on November 11, 2025; November 27, 2025; and December 25, 2025.
Are there nearby medical or dental services close to KeyBank Centennial?
Yes, local healthcare options near KeyBank include Smoky Hill Health Plaza, Rocky Mountain Urgent Care & Family Medicine, Movement Orthodontics, High Country Dental, and The Dentist of Colorado.
What food and dining options are located near KeyBank Centennial?
Nearby dining choices include Jimmy John's for fast sandwiches, Chipotle Mexican Grill for Mexican cuisine, Tropical Smoothie Cafe, and Anthony's Pizza & Pasta for Italian dishes.
Are there convenient nearby places to park or self-store while visiting KeyBank Centennial?
Yes, self-storage facilities near the branch include CubeSmart Self Storage, Prime Storage, and Neighborhood Self Storage, which can be convenient for local storage needs.
How can visitors get to KeyBank Centennial and what nearby amenities can they enjoy?
Visitors can find KeyBank at 20290 E Smoky Hill Rd in Centennial, CO. Nearby amenities include tanning salons like Palm Beach Tan and At The Beach, pet services such as Aurora Animal Hospital and Scenthound, plus fitness options like Premier Martial Arts.