KeyBank

Reviews

• MW

  Matthew Wise

  Aug 15, 2025
  1.0
  For the love of god. Clear the check and give me my money!!!
• BN

  Brooke Nelson

  Oct 2, 2024
  1.0
  As an 18 year old I have little to no control about what happens to my banking and money here. It got to a point where I just switched banks because I am able to have complete access to my own money. That being said I have a money market account here still that is under my name and was told I cannot close it without my parent…the account is completely under my name and is my money.Its a frustrating process everytime I come in and need to withdraw from that account. I have one parent who works a full time job and doesn’t have the time to come in and close an account that has nothing to do with her. I just wanted my money as I need to buy a new car and I want to be done dealing with this bank.
• SK

  sudhir khushal

  Apr 18, 2023
  5.0
  I recently had the pleasure of working with Fatima and I couldn't be happier with the service I received. From the moment I walked in the door, Fatima was friendly, professional, and eager to help. They took the time to listen to my needs and concerns, and provided me with excellent advice and guidance on how to achieve my financial goals.
• DR

  Dena Ramirez

  Apr 14, 2023
  1.0
  Do not bank here. My son, who has Autism has gone into this branch to cash and deposit his work checks for over six years. He went in there today & was told that they can not cash a check from Chase bank. 1st, he was not cashing ONLY, he was also depositing. When inquiring when this started, her "manager " came over. All of these people were new, never seen before. She, manager told me, "Who cashed his check?" I asked her to look at his history it would show everything, she would not. She told me, "That is why they are no longer here, they were fired." I mentioned to her a Lilly, who left last year after having a baby, the young man who left a month ago. She said we were lied to when we opened the account for him, they should have never cashed and deposited his checks. I told her we would be back Monday to close account. Not sure if this bank is having $ issues, but they are definitely having customer service issues.
• DD

  Deidre Dennison

  Aug 3, 2022
  1.0
  Took a break from work to cash a $25 dollar check from Health Images drawn on this pitiful excuse of a bank. Only one in drive thru but told I would need to come in to cash it since I didn’t have an account with them. Went inside and was told I’d have to wait as the only person that could help me was with someone else. I know because I am not a customer my time is not important but really? If I ever considered this bank before which I have never, I wouldn’t now due to this experience. So I ‘ll just go deposit it in my account. I would never want someone I wrote a check to for $25 to have this experience. I guess they wanted blood and fingerprints before cashing! I am withe the other reviewer…run, run, run from this bank!

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