Bellco Credit Union -CLOSED

3.2
41 reviews

About

Credit UnionBankMortgage LenderATMBellco Credit Union
Bellco Credit Union is proud to serve Centennial, CO. We’re a Colorado-based, not-for-profit, financial cooperative offering a full complement of banking products and services including checking accounts, auto loans, credit cards, business services & more. Since 1936, we have been committed to helping our members’ secure their financial future and actively supporting our communities by contributing resources to organizations across Colorado. Bellco – Banking for Everyone. Federally Insured by NCUA. Equal Housing Opportunity.

Details

  • Drive-throughAvailable
  • Wheelchair accessible entranceAvailable

Location

Bellco Credit Union -CLOSED
15321 E Orchard Road, Centennial, CO
80015, United States

Hours

Reviews

3.2
41 reviews
5 stars
22
4 stars
0
3 stars
1
2 stars
0
1 star
18
  • TT
    T
    Jan 3, 2024
    5.0
    Came in to open a new account and Valerie Oakley was extremely helpful and gave really good advice
  • BV
    Barbara Vieira
    Dec 28, 2023
    5.0
    I've been banking with them for about 13 years. Never had an issue. Incredible customer service, the bank is always clean and welcoming. And their app is great.
  • EO
    Emmaly Owens
    Jan 13, 2023
    1.0
    Went in to resolve an issue with the interest rate on my account that occurred as the result of a prior mistake made by a Bellco phone representative I spoke with earlier in the week. The banker I interacted with could not have cared less that I was now going to be erroneously charged thousands of dollars in interest due to Bellco’s error. Instead of escalating the issue to someone who could help, she essentially told me this was my problem to deal with (isn’t that why I was at the bank talking with her?) and that I should have somehow known information they failed to disclose over the phone. Well, of course she was wrong—Bellco failing to disclose information that allows them to profit off unknowing consumers is fraud. I ended up being able to escalate this to corporate via their customer service phone line (after 90 minutes on hold!) and the Bellco rep agreed that I was wronged. A gentle reminder to branch employees that good customer service goes a long way, and that I don’t have to bank with you, or pay you a dime of interest I don’t owe. It would behoove Bellco to train employees to provide service that resolves issues and retains customers, rather than defaulting to blaming customers for Bellco’s errors. I won’t be returning to this branch and likely will be leaving Bellco as a customer altogether. There are too many better options of companies with whom to bank.
  • SG
    Steven G
    Jun 27, 2022
    5.0
    In out answered all my questions pre approval in process. Thank you!
  • PW
    Philip Weber
    Oct 10, 2016
    1.0
    People that work at this branch are nice with a couple exceptions. My biggest problem is there is no personal touch. I can not even call the branch. The Credit Union does not allow it and forces its customers to talk to a machine that routs route and reroute and you get nowhere. 1 call ... 3 minutes tops and I would have been happy. I have decided to move my business accounts for this reason not sure if I will continue to use personal or not.

Frequently Asked Questions About Bellco Credit Union -CLOSED

What are the drive-through hours at Bellco Credit Union in Centennial?

The drive-through is open Monday to Friday from 9:00 AM to 5:30 PM, and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.

Is the Bellco Credit Union branch in Centennial currently open for in-person banking?

No, the Centennial branch of Bellco Credit Union is currently closed and relocating after close of business on February 17.