Wells Fargo Bank

Reviews

• AS

  Amber Smith

  Nov 11, 2025
  1.0
  I hate this bank and they hold your money
• DR

  Dave Reed

  Sep 2, 2025
  1.0
  They are horrible. I'm pulling my $50K and going to Bellco.
• RS

  ROBIN SIDHU

  Jun 30, 2025
  1.0
  1 hour 47 minutes wait in there waiting area to get banker and then They said sorry no one available
• CB

  Christie Bee

  Sep 16, 2021
  1.0
  We waited almost 2 hours at this branch to see a Notary Public to get a Lien Waver notarized only to be told by the Notary Public, her name is Adey Yifru, that she doesn’t notarize these documents. She proceeded to tell us what she does NOT notarize and when I asked her what she DOES notarize she said only “letters”. I asked if there was another Notary Public at this branch who could do it, she said no, and when I asked if another branch does it she said no one at Wells Fargo does it. She acknowledged that even if we’ve had things notarized at this branch before, we can not do it now. She told us to go to UPS. We have both personal and business accounts with Wells Fargo and we have a wonderful Senior Business Specialist at another branch who always takes good care of us. When we contacted him about this issue he said he does not know why this employee would say they don’t notarize Lien Wavers because they do. We now have to go across town to see him despite this branch, Aurora City Center, being 5 minutes from where we live and we have had other Lien Wavers notarized at this branch before, so we are perplexed as to why we could not receive this service today. As I mentioned above, we waited almost 2 hours to see her. We got there at 1:21 pm and scanned the QR Code for an appointment, and the text said we were 4th in line. Between 2:19 pm and 3:08 pm we received 8 status updates that we were 1st in line. Again, by the time we got in to see her it was around 3:15 and it was only because we went in to ask a teller if the system was working correctly, which the teller said it was. She finally came out to meet us and told us we could not receive this service. Absolutely unacceptable. We had other appointments today that we had to cancel because of how long this took us. I wish I had asked for a manager but it was toward the end of business day and I didn’t want to make a scene. I will attempt to contact the branch manager and I hope someone from Wells Fargo will see this and reach out to us.. I will also be posting this review on Yelp.
• ZR

  zahara R

  Aug 13, 2021
  1.0
  THIS IS THE WORST BRANCH!!! A STAEMENT ON THE WALL THAT THEY ARE CONCERNED WITH COURTESY, HOWEVER THEY HAVE ONE INSIDE TELLER FOR TEN PEOPLE WAITINF IN LINE. NOT GOOD CUSTOMER SERVICE!

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