Wells Fargo Bank

Reviews

• HS

  Hector Sevilla

  Nov 12, 2025
  1.0
  Tellers have no manners in this branch location inside Vons. I found it so rude of one of the tellers who insinuated that I skipped the line in the queue. I did fall in line with the only line they have for both ATM and person tellers. In front of me was the next person in the queue, and I was second in line. Anyway, that guy in front of me told me that he's just waiting for the ATM, and since I was waiting for a person teller and was next in line after him, I stepped out to the side of the line instead, to wait for the teller to call the next person to the window. Again I was second in the queue behind the person who just wanted to use the ATM. It's not like there are numerous people in front of me, who may or may not need an ATM or a teller person. Then right away as the teller called in the next person to get service, I proceeded to his window. Immediately the teller's disrespectful demeanor shows. He did not look at me and instead continued yelling, "next person in line," while looking at the next person in the line queue, who was in front of me before. So I looked at the teller and inside my head I thought, "what's going on?" Then finally he looked at me and told me that there is a line that I should follow. The teller probably saw me approaching from the side, not from the line. But also, he probably did not know that I was in line before, behind the guy who was next in queue, who just wanted the ATM, not the teller. So I explained what happened to the teller that I was behind that guy who was next in the line queue, who beforehand told me that he was only waiting for the ATM, not the person teller. I don't know if the teller understood what I said or not: the fact that I bypassed that person in front of me with a good reason. Instead he just responded back to me that there is still just one line for both the ATM and person tellers. I already knew that, and it was not really the right response to what I just explained. Even after explaining my scenario, the teller just couldn't give me the benefit of the doubt or understand my situation at all. Anyway, I tried to explain one last time to the teller about what had happened but just very briefly at that point. Then finally, I did get a condescending "okay" word as a response from him.
• 9P

  909 POSTER

  Dec 24, 2024
  1.0
  Denied a customer since 2011 an overdraft fee removal. Many different banks out there you’re not the only one !
• KF

  Kelsi Feldkamp

  Nov 25, 2018
  1.0
  The teller was actually really awesome but I didn’t get his name. But the manager lady was so rude. I was trying to cash a check and couldn’t because of the account I had. So what I ended up doing was asking if I could just pull out money after i deposited the check and she said out loud and so rude “yeah if it clears” ummm what the heck. Rude. Will never go here again. She should probably go to church or something. Or learn how to treat people a little better.
• SS

  SET

  Jun 21, 2017
  5.0
  Fast, friendly service.
• YL

  Yadira Lopez

  Sep 16, 2016
  1.0
  This bank needs more cashiers available:(

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