Columbia Bank

2.8
19 reviews

About

BankBusiness Banking ServiceLoan Agency
Umpqua Bank helps people, businesses and communities find financial solutions that fit. We do so by treating our customers like people, not numbers. We get to know them and find products and services that meet their needs and goals. And we give back to the communities we serve because it helps us all. Umpqua offers the best of both worlds – the financial expertise and strength of a national bank with the customer service and care of a community bank.

Details

  • Drive-throughAvailable

Location

Columbia Bank
777 Colusa Ave, Yuba City, CA
95991, United States

Hours

Reviews

2.8
19 reviews
5 stars
8
4 stars
1
3 stars
0
2 stars
0
1 star
10
  • NF
    Nicole “Frankie”
    Sep 20, 2025
    5.0
    Thank you to Sahil Gill for helping me fix an issue and stay patient with me throughout. I’ve had this bank for over 18 years and people like him have helped keep me here.
  • CG
    Charles Garrison
    Jan 10, 2024
    5.0
    Always a good bank! Ppl are wonderful also
  • SL
    scott loftis
    Jul 23, 2022
    5.0
    They are completely helpful and professional at both branches in the area and you will be well served to bank here. Yes maybe they have to close for lunch so what. They worked me in with no appointment to open an account and even called me a few weeks later to insure I was helped in every way. Proud to get helpful and friendly customer service every time in go there. GREAT BANK! Thanks guys!!!
  • JF
    Jonathan Filteau
    May 4, 2020
    1.0
    Went to the bank to make a deposit, May 4th, 2020. Doors didn't open at 9:00 because we were required to make an appointment, so I made an appointment on my phone while waiting. Door opens and I say that I have an appointment, then I'm told to go to the drive thru instead after I was already waiting at the front door for 15 minutes. Then I had to wait another 10 minutes to go through the drive thru. It's interesting to note that on Saturday, May 2nd, 2020, I went to Schools Financial and there were no restrictions. Glad I'm not a customer of Umpqua because if I was I would be finding another bank. This whole restrictions thing is really dumb and needs to stop because it's not helping anyone at this point.
  • WA
    Wilter-Academy Admin
    Oct 25, 2019
    1.0
    One particular teller at this location customer service skills caden be summed up in one word...... horrible. I have visited several locations in the Yuba Sutter area. I have seen the upmost excellent service. However, I have been in this location (on Colusa) several times at different times of the day, different seasons of the year, and this one particular teller has never shown kindness. It feels like I am a burden to this teller. Either this teller needs to be taught what customer service looks like, or work from the background. This type of service should NOT be on the front side.

Frequently Asked Questions About Columbia Bank

What are the regular business hours of Columbia Bank at 777 Colusa Ave, Yuba City?

Columbia Bank is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.

Does Columbia Bank offer drive-through banking services?

Yes, Columbia Bank provides drive-through services Monday through Friday from 9:00 AM to 5:00 PM.