Patelco Credit Union

3.1
22 reviews

About

Credit UnionBankCar Finance and Loan CompanyCredit CardsOnline BankingATMSavings BankFinancial PlanningEquity LoansMortgage Refinance
Patelco Credit Union is a not-for-profit credit union committed to serving the financial health and well-being of its membership. With more than $9 billion in assets, Patelco empowers its 500,000 members to live their best financial lives by offering personalized solutions, advice, and expertise. Patelco has received numerous multi-year awards for excellence from leading consumer and business organizations, including Newsweek’s America's Best Regional Banks and Credit Unions and Bankrate’s Best Credit Unions, and was named a Best-In-State Credit Union in 2025 by Forbes. The company was founded in 1936 with $500 by Pacific Telephone and Telegraph Company employees and is based in Dublin, Ca. For more information, visit https://www.patelco.org/.

Location

Patelco Credit Union
1790 N Broadway, Walnut Creek, CA
94596, United States

Hours

Reviews

3.1
22 reviews
5 stars
11
4 stars
1
3 stars
0
2 stars
0
1 star
10
  • VM
    Val Miscenko
    Jul 22, 2025
    1.0
    Unprofessional, not helpful, I felt not welcome. They cannot perform services they advertising , like notary. Simple wire took 40 minutes! And art the end they made me to verify all the fields, like I am a teller and know what should be right . And of course I found errors. Extremely disappointed. Waste of time with unpleasant experience.
  • ZL
    Zachary Lacanlale
    Mar 12, 2025
    5.0
    Very nice staff
  • KN
    Kevin Nguyen
    Oct 20, 2024
    5.0
    Mayra Medina is friendly, competent, and fast. I would recommend any of my family and friends to Patelco because of the professional service Mayra provided during my first visit.
  • JY
    Joeprezzy Y
    Sep 6, 2024
    1.0
    They do not care for your time... poor poor customer customer service been with them since I was 17.... almost 15 years and down the drain....
  • RG
    Raymond Guerrero
    Dec 8, 2017
    5.0
    nothing but great thigns to say about this place, had 2 loans through you guys, always had amazing help and got some good loan rates!

Frequently Asked Questions About Patelco Credit Union

What financial services does Patelco Credit Union offer?

Patelco Credit Union offers home and vehicle loans, checking and savings accounts, personal loans, credit cards, investments, insurance, financial advice, and online, mobile, and text banking services.

What are the operating hours of Patelco Credit Union?

Patelco Credit Union is open Monday to Friday from 10:00 AM to 5:00 PM and on Saturday from 10:00 AM to 2:00 PM. It is closed on Sundays.