First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
They do absolutely everything they can, sparing no expense, to keep you from accessing your money. It’s part of their overall service plan: your money is their money and you can’t have it.
TB
Terry V Bush (The Veritable Bugeater)
Jun 27, 2025
1.0
This bank, not necessarily this branch, closed all the business and family personal accounts of a member of World Beyond War. Here is their account of what happened!
For years, World BEYOND War and other peace groups from around the world had been attending peace conferences in Cuba. When I visited Cuba this past January it was with a visa for that purpose. I published the remarks I made at the conference. We shouted as loudly as we could about January’s conference in websites, social media, emails, and media interviews. The notion that there could be anything wrong with it — or that some institution could punish us for it — never entered our minds.
Legally, you’re allowed to go to a peace conference in Cuba. Nobody has so much as hinted that I’ve done anything illegal. But on Thursday June 5th I got a bunch of letters in the mail telling me that on Monday June 9th the U.S. bank accounts of World BEYOND War and the private accounts of all of my family members would be closed without explanation. This was the action of a particular bank called First Citizens, with no indication of any involvement by any government. The explanation, it would be made clear, was my visit to Cuba.
DK
David Kerner
Dec 24, 2024
1.0
very regrettable experience trying to open a new account/loan with them.
CT
Cali T
Nov 15, 2022
5.0
John and Robin are Amazing! Super friendly and helpful with the business and personal accounts I recently opened. Their new branch location is really nice to visit as well.
MD
Mario & John Duarez
Apr 7, 2022
5.0
FULL-SERVICE BRANCH! Closed from 11:45am to 1:15pm for lunch!
Frequently Asked Questions About First Citizens Bank
What are the operating hours of First Citizens Bank in Walnut Creek?
The bank operates Monday through Friday from 9:00 AM to 5:00 PM and is closed on weekends.
Is the drive-through service available at this branch?
No, the drive-through service is closed all days of the week at this branch.
How can I schedule an appointment at First Citizens Bank on Pringle Avenue?
Services are available by appointment only at this location. Contact the bank to schedule your visit.
Where is First Citizens Bank located in Walnut Creek?
The bank is located at 100 Pringle Avenue, Suite 100, Walnut Creek, CA 94596, USA.
What general banking services does First Citizens Bank offer?
First Citizens Bank offers general banking services, commercial banking expertise, innovation banking, wealth management resources, and a nationwide direct bank.
What holidays is the Walnut Creek branch of First Citizens Bank closed?
The branch is closed on November 11, November 27, December 25, and January 1.
Can I find real estate agents near First Citizens Bank?
Yes, there are several nearby real estate agents such as Linda Tigue, Alex Dongallo - Keller Williams, and Mary Ryan Realtor #02031683, which can help with property services near the bank.
Are there any financial advisors located close to First Citizens Bank?
Yes, multiple financial advisors like Norm Bahramipour - Ameriprise Financial Services, LLC, Mark Krauth - Ameriprise Financial Services, LLC, and Foci Wealth Management are nearby to assist with financial services.
What nearby dining options are available around First Citizens Bank?
Caffe California, a nearby cafe, offers a convenient spot for customers to grab a coffee or meal before or after visiting the bank.
Are there any other office or business centers near the bank for additional services?
Yes, One Walnut Creek Center is a corporate office nearby, along with various services such as mortgage brokers, accountants, and investment firms within walking distance.