Wells Fargo Bank

Reviews

• MA

  Maria F. Aispuro

  Aug 1, 2025
  1.0
  The manager is rude for no reason. He literally said to me, “to be brutally honest with you, I don’t understand why you want to open a new checking account”… I did not ask for his opinion, I ask for his service. He walks around with his keys jingling from his pants, looking at his little tablet. He clearly thinks too much of himself. The security guard was arguably trying to flirt with me, which made the whole situation more uncomfortable. It was very condescending and sexists. The manager turned me over to another one of the othe bankers, who managed to help me by listening to my concerns and providing working solutions. Except, that this other banker also lied to me, or was untrained and gave me the wrong information. This WF team put me in a very uncomfortable situations. Their misinformation and mismanagement is literally keeping me from my money. After speaking to service reps over the phone, all they did was send me to “customer advocacy” who filed a complaint to their executive office. I had to wait half an hour to speak to them. I thought they were going to help me, I never asked to file any complaints, I wanted a solution. I’m currently waiting on their executive office to get back to me. I expect nothing from them. I’m don’t even expect them to have the decency to apologize. Any reply I receive by their bots to this review is for them to save face I have been a customer since 2011. Their services have only gotten worse and worse every year. In 2011 I associated their brand with professionalism and class. Now, all I see is mismanagement and dishonestly.m. Im going to avoid the red western imagery for the rest of my life now, because i will associated it with incompetence and lies. 0 starts if possible. Go to Chase or Citi or anywhere else if you can.
• RP

  Ramon Poblano

  Apr 18, 2025
  1.0
  Wrost service ever only used the atm here they are really slow and unhelpful
• VA

  Victor Alvarado

  Aug 8, 2024
  1.0
  Just FYI, you need an appointment for just about anything! this location is short staffed - so expect delays, also its really bad when the staff is ok stating "we are under staffed" - Wells Fargo Bank Corporation - leads HELLO! this issue needs to be addressed - No mangers available to help its upsetting! Negative starts.
• JS

  Joel Ssemakula

  Jun 30, 2023
  1.0
  Worst customer care ever. Very slow executives. The tellers are not serious at all. I have been standing here for more than an hour. Whereas the there is a huge number of customers waiting for service, one teller decided to close and go away leaving a line of more than 20 people standing. Very ridiculous.
• YS

  Yeimi Soto

  Aug 15, 2022
  1.0
  Worst branch ever, long lines all the time. One cashier only.

Frequently Asked Questions About Wells Fargo Bank