Columbia Bank

3.3
12 reviews

About

BankBusiness Banking ServiceLoan Agency
Umpqua Bank helps people, businesses and communities find financial solutions that fit. We do so by treating our customers like people, not numbers. We get to know them and find products and services that meet their needs and goals. And we give back to the communities we serve because it helps us all. Umpqua offers the best of both worlds – the financial expertise and strength of a national bank with the customer service and care of a community bank.

Location

Columbia Bank
403 Davis Street, Vacaville, CA
95688, United States

Hours

Reviews

3.3
12 reviews
5 stars
7
4 stars
0
3 stars
0
2 stars
0
1 star
5
  • SH
    Shannon Harris
    Jun 22, 2021
    1.0
    Horrible service. Rude, long waits and no communication between company and customers NOR between different employees within the same company. They all cite different rules or company policies that contradict another employee and simply insist the other employee was wrong. Gave them a few years. Canceling my account now. This is ridiculous. Save yourself. Choose any other bank.
  • HD
    Hailey Doyle
    Nov 3, 2020
    5.0
    I love Umpqua! The staff not only know me by name but learn to know more about me during our interactions making the whole experience very personal. They are helpful, efficient, and even over the phone, are always able to help me with my requests.
  • SV
    Susan Vargas
    Oct 24, 2020
    5.0
    I have been working with Liz the last several years for all of my banking needs. When my mother passed away recently she was so professional and courteous. Her knowledge proved to be invaluable when working with my mom's estate accounts. She also just assisted me with a HELOC and she made the process seamless and very timely. Thank you Liz for all of your help you are a true consumate banker.
  • RR
    Robert R
    Oct 24, 2020
    5.0
    I have been banking here for 5 years and LIz and Emily have been awesome to work with. Very professional. Last week a loud mouth customer who took issues with wearing a mask threw a massive tantrum in the office about the delay, and Liz handled it quite professionally. The mark of good character is how customers are treated, even when they are out of control. Good job Liz and Emily. A very professional setup.
  • BK
    BarrY K
    Oct 21, 2020
    1.0
    Emily is fantastic. Her Manager Liz is loud, rude and inconsiderate of customers and others. Shame on Umpqua for allowing this type of behavior from a Manager.

Frequently Asked Questions About Columbia Bank

What are the regular business hours of Columbia Bank at 403 Davis Street in Vacaville?

Columbia Bank in Vacaville is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on weekends.

Is Columbia Bank at 403 Davis Street open on public holidays?

No, Columbia Bank Vacaville is closed on the following holidays including November 11, November 27, December 25, and January 1.