First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
Not visiting as often as I used to. When I do come here, the service is very good.
JN
Jon Nelson
Jul 21, 2025
1.0
If I could leave o star's.
This was a great bank with great people and services. But it went all in being a woke establishment. look can just lookup the history of the management. I loved this bank and the people that cared.
GB
Grace B
Jun 25, 2025
1.0
We applied for loan months ago with JENNIFER ZEV and we supplied all the necessary documentations about the business and the ownership only for her to come back to us months later that she couldn’t process the application as she was confused about the ownership when nothing was changed. Stay away from this bank and from JENNIFER ZEV unless you want to waste your precious time.
KW
Keith White
Sep 6, 2024
1.0
Disappointing and Stressful Experience
I recently opened an account with First Citizens and deposited a check . Everything seemed to go smoothly until I received a notification that my account had been disabled a week later… When I called the bank, I was informed that someone in the back office decided to close my account with no clear explanation given.
This has put me in a difficult situation because I waited a full week for my check to clear, only to have my account closed immediately after. Now, I'm left without access to my funds and with no clear resolution in sight.
I expected better communication and customer service from a bank with such a reputation. This experience has been incredibly frustrating and disappointing. I strongly urge anyone considering banking with First Citizens to be cautious and think twice before opening an account.
Frequently Asked Questions About First Citizens Bank
What are the regular business hours of First Citizens Bank in Thousand Oaks?
First Citizens Bank in Thousand Oaks is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on weekends.
Is there a drive-through service available at this First Citizens Bank branch?
No, this First Citizens Bank branch does not offer drive-through services.
What services does First Citizens Bank offer to customers?
First Citizens Bank provides Mobile Banking, Online Banking, and a Mobile App for convenient access to banking services.
Does this branch provide wheelchair accessible parking?
Yes, the First Citizens Bank branch at 199 E. Thousand Oaks Blvd. has wheelchair accessible parking available.
What types of accounts and products can I find at this First Citizens Bank location?
This branch offers a variety of products including personal and premium checking accounts, savings accounts, money market accounts, certificates of deposit, mortgages, and business checking accounts.
What is the contact number for First Citizens Bank in Thousand Oaks?
You can reach the bank at +1 805-379-5520 for any inquiries or assistance.
Are there any holidays when this First Citizens Bank branch is closed?
Yes, the branch is closed on holidays including Veterans Day (Nov 11), Thanksgiving Day (Nov 27), Christmas Day (Dec 25), and New Year's Day (Jan 1).
Which nearby real estate agents are close to First Citizens Bank?
Nearby real estate agents include Faye Daroeian, Linda Karabin with RE/MAX One, Tholco Real Estate Group, and Deborah Kniss from Re/Max.
Is there an ATM nearby if I need quick cash while visiting First Citizens Bank?
Yes, there is a First Citizens Bank ATM located close by for easy access to cash withdrawals.
What local businesses and services can I explore near First Citizens Bank?
Nearby you can find Geoff Avery - State Farm Insurance Agent, JRA Bikes & Brew for retail, the Massage Center spa, The Tipsy Goat pub and restaurant, and the Thousand Oaks Wellness Center for acupuncture and counseling services.