Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.
It used to be my to go place for Wells Fargo branch, but I was not there for two years. Customer service went downhill.
You could not get any information by phone because they never answer calls anymore. Anything needed had to make an appt online. Therefore, I finally had to make an in-person visit.
I complained to the branch manager Harris, who was not customer service oriented either. He was unfriendly and denies the fact phone calls were not answered after seeing calls made via my cell phone, but stated he would talk to his staff. He was not apologetic and did not offer any constructive alternatives. He is much less than the former manager Jonathan.
The star is for the lady teller, who was nice and proper.
LL
Lauren
Dec 15, 2021
5.0
Excellent Customer Service at this Branch is Sunnyvale on Mary Ave. The Tellers are very helpful and this is a wonderful Wells Fargo.