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Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.
This branch is NOT helping the customers. Don’t go there and waist your time.
LK
Lisa K.
May 28, 2025
1.0
**Terrible Customer Service – Look Elsewhere!**
I would give this bank zero stars if I could. Their customer service is absolutely awful—“disgusting” is the right word for it. I have never encountered such rude and incompetent service representatives as Paola Ayar before.
The poor customer service is matched only by even worse management—Kristalyn Buhanghang, the branch manager. I caution anyone considering doing business with this bank; if you value integrity and loyalty, I recommend choosing Chase or Bank of America instead.
MZ
Malik Zhumadilov
May 28, 2025
1.0
Unsatisfactory Banking Experience at Wells Fargo
I recently encountered a highly unsatisfactory banking experience at the Wells Fargo branch located at 10 Chestnut Avenue, South San Francisco. The service provided was characterized by a lack of respect, ineffective management, and undue delays. It appears that this institution does not adequately support small business owners, adheres to inconsistent policies, and engages in customer profiling.
I found the behavior of Branch Manager Kristalyn Buhanghang concerning, as she displayed a tendency to speak to clients in a disrespectful manner. I would strongly advise potential customers to consider alternative banking options that prioritize customer care and professionalism. Subsequently, I have chosen to relocate my business to a bank that genuinely values its clients.
LC
Lawrence Castaneda
Apr 19, 2025
5.0
I am very grateful for good customer service. We came without an appointment and they were very busy. However, we came from Sacramento and Dionicia was understanding of our situation and able to fit us in before closing. She came with a great attitude, was super helpful and efficient, and went above and beyond. She is a true professional that deserves to be recognized. She is deserving of a substantial pay increase in my opinion
What banking services does Wells Fargo Bank at 10 Chestnut Ave offer?
Wells Fargo Bank offers deposit products, personal and business checking accounts, credit cards, and savings tools to help manage everyday finances and planning for the future.
What are the regular business hours for Wells Fargo Bank in South San Francisco?
The bank is open Monday to Friday from 9:00 AM to 5:00 PM, and Saturdays from 9:00 AM to 12:00 PM. It is closed on Sundays and on holidays such as November 11 and 27, 2025.
How can I book an appointment at Wells Fargo Bank?
You can book an appointment online at https://appointments.wellsfargo.com/maa/appointment/?storeid=WF00509 to schedule your visit.
Does Wells Fargo Bank provide services in languages other than English?
Yes, services are available in Farsi, Spanish, and Tagalog to better assist diverse customers.
Is there a drive-through service available at Wells Fargo Bank on Chestnut Ave?
No, this Wells Fargo Bank branch does not have a drive-through service.
Which nearby dining options can I visit before or after banking at Wells Fargo?
You can enjoy meals at nearby restaurants like Round Table Pizza, Wingstop, or Burger King, all within close proximity to the bank.
What nearby places can help me with other financial needs around Wells Fargo Bank?
Nearby financial and banking-related locations include Coinstar for coin counting, Western Union for money transfer services, Coinme for currency exchange, and Bank of America ATM for cash needs.
Where can I find postal services close to Wells Fargo Bank in South San Francisco?
United States Postal Service, US Post Office, and USPS Collection Point are located near the bank for your mailing and shipping needs.
Are there places near Wells Fargo Bank where I can get car wash or detailing services?
Yes, South City Car Wash and Chestnut Cleaners nearby offer auto detailing and car wash services for your convenience.
What year was the Wells Fargo Bank branch at 10 Chestnut Ave established?
The branch was established in 1973, serving the South San Francisco community since then.