Wells Fargo Bank

3.8
29 reviews
Wells Fargo employee helping two people

About

BankATMBusiness Banking ServiceOnline BankingSavings Bank
Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.

Details

  • Drive-throughNot available

Location

Wells Fargo Bank
10 Chestnut Ave, South San Francisco, CA
94080, United States

Hours

Reviews

3.8
29 reviews
5 stars
17
4 stars
4
3 stars
0
2 stars
0
1 star
8
  • SF
    Star Smog Check Test Only South San Francisco
    Jun 3, 2025
    1.0
    This branch is NOT helping the customers. Don’t go there and waist your time.
  • LK
    Lisa K.
    May 28, 2025
    1.0
    **Terrible Customer Service – Look Elsewhere!** I would give this bank zero stars if I could. Their customer service is absolutely awful—“disgusting” is the right word for it. I have never encountered such rude and incompetent service representatives as Paola Ayar before. The poor customer service is matched only by even worse management—Kristalyn Buhanghang, the branch manager. I caution anyone considering doing business with this bank; if you value integrity and loyalty, I recommend choosing Chase or Bank of America instead.
  • MZ
    Malik Zhumadilov
    May 28, 2025
    1.0
    Unsatisfactory Banking Experience at Wells Fargo I recently encountered a highly unsatisfactory banking experience at the Wells Fargo branch located at 10 Chestnut Avenue, South San Francisco. The service provided was characterized by a lack of respect, ineffective management, and undue delays. It appears that this institution does not adequately support small business owners, adheres to inconsistent policies, and engages in customer profiling. I found the behavior of Branch Manager Kristalyn Buhanghang concerning, as she displayed a tendency to speak to clients in a disrespectful manner. I would strongly advise potential customers to consider alternative banking options that prioritize customer care and professionalism. Subsequently, I have chosen to relocate my business to a bank that genuinely values its clients.
  • LC
    Lawrence Castaneda
    Apr 19, 2025
    5.0
    I am very grateful for good customer service. We came without an appointment and they were very busy. However, we came from Sacramento and Dionicia was understanding of our situation and able to fit us in before closing. She came with a great attitude, was super helpful and efficient, and went above and beyond. She is a true professional that deserves to be recognized. She is deserving of a substantial pay increase in my opinion

Frequently Asked Questions About Wells Fargo Bank

What banking services does Wells Fargo Bank at 10 Chestnut Ave offer?

Wells Fargo Bank offers deposit products, personal and business checking accounts, credit cards, and savings tools to help manage everyday finances and planning for the future.

What are the regular business hours for Wells Fargo Bank in South San Francisco?

The bank is open Monday to Friday from 9:00 AM to 5:00 PM, and Saturdays from 9:00 AM to 12:00 PM. It is closed on Sundays and on holidays such as November 11 and 27, 2025.