Citi

Reviews

• TZ

  tina zucker

  Oct 24, 2025
  5.0
  coming to Solana Beach branch of Citibank is like going to Cheers where everyone knows your name and makes you feel comfortable and cared for.
• GG

  Grace

  Sep 29, 2025
  1.0
  I am calling this branch today for updating my new cell phone number as I changed a new phone with a new number. The customer representative asked information to verify my identity. She said she will send a verify code to my cell phone number. I said this phone call is to update my phone number and I stopped using my old phone number. How could you send a verify code to my old phone? I provided her with my Social Security Number or my driver's license, they couldn't do anything to update my phone number. They transfer my phone to another customer service, and I was holding on the phone waiting for over 30 minutes, and I couldn't understand what the lady said because of her strong accent. I was on the phone over ONE hour and couldn't have my phone number updated. DISAPPOINTED!
• CD

  Carol Ann Van Deventer

  Sep 4, 2023
  5.0
  Efficient and very helpful branch
• BB

  Bill Blonigan

  Jul 8, 2016
  5.0
  Conveniently located just off Lomas Santa Fe Dr., this bank is clean, feels safe, and is staffed by friendly, knowledgeable tellers. There is one ATM outside if you need quick cash. Tip: when turning into the bank, you need to turn into the First Citizens Bank parking lot. There is no sign for Citibank on the main street.

Frequently Asked Questions About Citi