Patelco Credit Union is a not-for-profit credit union committed to serving the financial health and well-being of its membership. With more than $9 billion in assets, Patelco empowers its 500,000 members to live their best financial lives by offering personalized solutions, advice, and expertise. Patelco has received numerous multi-year awards for excellence from leading consumer and business organizations, including Newsweek’s America's Best Regional Banks and Credit Unions and Bankrate’s Best Credit Unions, and was named a Best-In-State Credit Union in 2025 by Forbes. The company was founded in 1936 with $500 by Pacific Telephone and Telegraph Company employees and is based in Dublin, Ca. For more information, visit https://www.patelco.org/.
Terrible customer service, takes months to make appointment...they never call you back. When they finally make appointment the "financial advisor " doesn't show up and they don't even call to apologize. I went to chase and they were more helpful.
PS
Pamela Schmidt
May 4, 2019
5.0
Excellent service. Great management. I highly recommend Patelco.
SH
Sammuel Harper
Nov 15, 2018
1.0
Can’t transfer and can’t do mobile deposit cause of credit score and if I’m in trouble and gotta pay something and can’t transfer what do I do and plus half the time they don’t answer the phone !
MF
Manny Flores
Aug 16, 2018
5.0
Great service and very clean workplace. Happy customer!
Frequently Asked Questions About Patelco Credit Union Santa Rosa
What are the operating hours of Patelco Credit Union Santa Rosa?
Patelco Credit Union Santa Rosa is open from 10:00 AM to 5:00 PM Monday through Friday, and from 10:00 AM to 2:00 PM on Saturdays. It is closed on Sundays and certain holidays.
Where is Patelco Credit Union Santa Rosa located?
It is located at 1965 Cleveland Ave, Santa Rosa, CA 95401, USA.
What financial services does Patelco Credit Union Santa Rosa offer?
Services include home and vehicle loans, checking and savings accounts, personal loans and credit cards, online and mobile banking, investments, financial advice, insurance, and the Credit Union at Work program for employers.
How can I contact Patelco Credit Union Santa Rosa?
You can reach them locally at +1 707-573-7880 or at their main phone number +1 800-358-8228.
Does Patelco Credit Union Santa Rosa have an online presence?
Yes, they have a website at https://www.patelco.org, a Facebook page at https://www.facebook.com/566027953550751, Instagram handle @patelcocu, and Twitter handle @patelcopays.
What awards or recognitions has Patelco Credit Union received?
Patelco has received multi-year awards for excellence from leading consumer and business organizations including Newsweek’s America’s Best Regional Banks and Credit Unions, Bankrate’s Best Credit Unions, and was named a Best-In-State Credit Union in 2025 by Forbes.
Are there any notable nearby businesses or amenities close to Patelco Credit Union Santa Rosa?
Yes, nearby places include Hellcat Motors LLC for used cars, Santa Rosa Advanced Manual Therapy for massage and physical therapy, Bungalow Five beauty spa, DICK'S Sporting Goods for outdoor gear, and Wolf Coffee Co. for coffee and dining.
Can I visit nearby shopping and dining places when I visit Patelco Credit Union Santa Rosa?
Absolutely. You can visit nearby stores like Old Navy and Payless ShoeSource for fashion, The Habit Burger Grill and Wolf Coffee Co. for dining, and OP Comics & Games if you enjoy comics and games.
What options for fitness and wellness are available near Patelco Credit Union Santa Rosa?
Nearby options include YogaSix yoga studio, Orangetheory Fitness gym, and Massage by Amber for holistic health and massage therapy services.
How might a customer use nearby educational or driving resources when visiting Patelco Credit Union Santa Rosa?
Customers can utilize nearby driving schools such as Online Drivers Ed, Notary Class Online, and TrafficSchoolOnline.com to fulfill educational or licensing needs conveniently while accessing financial services at Patelco.