First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
Once First Federal. Then One West as quality declined. Now First Citizens and I've never seen such client chaos. Long lines with one or 2 windows open. The no deposit slip policy makes everything take longer. An older woman was upset today and demanded a manger because the teller typed her deposit into someone else's account. After watching them try to become the newly managed bank from One West for awhile it appears they have failed miserably. This bank is a disaster.
RI
Raw Insight
Oct 16, 2020
1.0
Review for bank previously known as One West Bank:
This bank gives working people no chance in hell to perform their bank errands. To not have at least one day closing later or a few hours opened on a Saturday is beyond all basic common sense!
JW
Josh Walters
Jun 13, 2020
3.0
The reason that I give this location this rating is due to the hours (well before and currently during the virus thing). They hours might say from 9-3 daily but if you get there at 2:30 they are already closed with the staff still there and multiple people wanting to come in and the staff just ignores everyone. It’s still at least 30 minutes before closing so why ignore a number of customers? But other than that usually the staff is wonderful and very welcoming when open and is a 5+ star bank.
SF
Shelly Fredman
Jun 10, 2020
5.0
The people who work at this bank are saints. They take the time to get to know their customers, and they make you feel welcome from the moment you walk through the doors. Everyone has gone above and beyond for me, and I am so appreciative of their excellent service!
Frequently Asked Questions About First Citizens Bank
What are the regular branch hours for First Citizens Bank at 1750 Ocean Park Blvd, Santa Monica?
The branch is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.
Is the First Citizens Bank branch in Santa Monica open on holidays?
The branch is closed on major holidays such as November 11, November 27, December 25, and January 1.
Does the First Citizens Bank at Ocean Park Blvd have a drive-through service?
No, this branch does not offer drive-through services.
Does the bank require appointments for visits?
No, appointments are not required to visit this branch.
What types of financial products does First Citizens Bank offer at this location?
They offer personal and business checking accounts, savings accounts, money market accounts, certificates of deposit, mortgages including adjustable and fixed rates, jumbo loans, and specialized business accounts such as OneBusiness IOLTA and Analysis Checking.
What digital banking services are available for customers of this branch?
Customers can use mobile banking, online banking, and a mobile app for convenient access to their accounts and banking services.
Is there wheelchair accessible parking available at the First Citizens Bank branch on Ocean Park Blvd?
Yes, the branch has wheelchair accessible parking for customers.
Are there any nearby ATMs for First Citizens Bank customers?
Yes, the First Citizens Bank ATM is located nearby for easy access to cash and banking transactions.
Can I visit a coffee shop or cafe near First Citizens Bank in Santa Monica?
Yes, nearby options include Cafe Bolivar and Love Coffee Bar, perfect for grabbing a coffee before or after your bank visit.
What other services or shops are located near the First Citizens Bank branch?
Nearby you can find the hair salon Ocean Hair Studio, flower and gift shops like Goods and Brooke Rodd Flowers, and the health-focused Los Angeles Birth Partners.