Wells Fargo Bank

3.3
15 reviews
Wells Fargo employee helping two people

About

BankATMBusiness Banking ServiceOnline BankingSavings Bank
Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.

Details

  • Drive-throughNot available

Location

Wells Fargo Bank
11020 Bollinger Canyon Rd, San Ramon, CA
94582, United States

Hours

Reviews

3.3
15 reviews
5 stars
8
4 stars
1
3 stars
0
2 stars
0
1 star
6
  • MM
    Mas
    Aug 11, 2025
    1.0
    Terrible customer service. The operation manager behaved with the maturity and attitude of an impatient teenager — dismissive, sarcastic, and quick to shut down the interaction rather than resolve it. He hovered over my conversation with the manager and no one could control him. The branch manager showed no concern about the rudeness, making it clear that customer experience isn’t a priority here. New customers steer clear!
  • CH
    Cary Hardin
    Nov 22, 2023
    1.0
    This bank is the worst, employee's are rude and have no customer value, skills, or organization. Very unprofessionalism, I'm a 60 year old man and was there this morning waiting for them to open to conduct business, and all they wanted to do is threatening me that they was going to call the police if I didn't leave the area until they opened. My wife and I have accounts with Wells Fargo. How much longer after today remains undetermined :-( Very disappointed! If it wasn't for one gentleman coming up to me in the line afterward and asking me how he could assist me and then showing me how I could conduct my needs at the ATM once we updated information on the WF app, I most likely would of been closing our accounts. Why couldn't one of the first two start their conversation with me that way, instead of threatening me? :-( Very disappointed!
  • DF
    Dd Ff
    Jun 27, 2023
    1.0
    Very rude staff. Not coming back again.
  • TS
    Tiffany Stock
    Dec 15, 2022
    5.0
    If you bank at Wells Fargo and you’re near the shopping center it’s convenient to go into the ATM to get cash. there is a huge parking lot because it’s next to Whole Foods and HomeGoods,

Frequently Asked Questions About Wells Fargo Bank

What types of banking products does Wells Fargo Bank on Bollinger Canyon Road offer?

Wells Fargo Bank offers a full suite of banking solutions including personal and business checking accounts, credit cards, and savings tools.

What are the branch hours for Wells Fargo Bank in San Ramon?

The branch is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and major holidays such as November 11 and November 27, 2025.