About
BankATM
Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.
Location
Hours
Reviews
2.0
49 reviews
5 stars
11
4 stars0
3 stars
1
2 stars
1
1 star
36
- VSv stetsovskyOct 14, 20255.0Great service and help resolving account issues
- JFJude FletcherOct 6, 20251.0It’s a nightmare dealing with this branch and Citibank in general. I thoroughly recommend opening an account with a smaller bank where you get to speak to real people and don’t have to deal with Indian call centers.
- SLSteve LaBrancheAug 6, 20255.0New member seeking help with a business account. Branch manager and staff were all very friendly and helpful. Update 08/14/25, follow up help not available. Branch Mgr Marcos gave me his card to help solve issue. Will not reply to emails or phone calls, for days. Now I have to make a 120 mile R/T not knowing if I have everything I need. Might be looking for new bank.
- DYDavid YJun 4, 20251.0Useless bank. Understaffed due to poor pay and working conditions. ATM's broken all the time, terrible customer service. Hold their corporate profits over everything. Find a different bank!
- KVKristin VelladaoOct 29, 20181.0They do not answer their phone. Ever. I've spent 2 solid hours trying to reach a banker at the branch. VERY FRUSTRATING.
Frequently Asked Questions About Citi
What financial products and services does Citi offer at the San Rafael location?
Citi offers digital banking services, mortgage products, personal loans, small business banking products, credit card offers, and personal wealth management investment products.
What are the operating hours for Citi in San Rafael?
Citi is open Monday to Friday from 10:00 AM to 5:00 PM, Saturday from 10:00 AM to 2:00 PM, and closed on Sundays.
Is Citi in San Rafael open on public holidays?
No, Citi is closed on holidays including November 11, November 27, and December 25, 2025.
Where is the Citi branch located in San Rafael?
The branch is located at 666 3rd St, San Rafael, CA 94901, United States.
What is the contact number for Citi in San Rafael?
You can reach Citi at +1 415-578-3091.
Does Citi provide ATM services at this location?
Yes, Citi offers ATM services as part of their banking facilities.
What nearby transportation options are available to visit Citi in San Rafael?
Nearby transit options include the San Rafael Transit Center bus station and SMART-San Rafael train station, which can help you conveniently reach Citi.
Are there nearby cafes or restaurants where I can eat before or after visiting Citi?
Yes, nearby options include Jackson Cafe, Kosmos Kafe, Antiguas café, and Royal Thai Restaurant for dining or coffee.
What community or social services can I find near the Citi branch?
Nearby community services include Whistlestop, Rotary Club of San Rafael Harbor, CircleCenter, and Fair Housing Advocates of Northern California.
How can I learn more about Citi’s offerings and services online?
You can visit Citi’s official website at https://www.citi.com/ to explore their products and services.