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Patelco Credit Union is a not-for-profit credit union committed to serving the financial health and well-being of its membership. With more than $9 billion in assets, Patelco empowers its 500,000 members to live their best financial lives by offering personalized solutions, advice, and expertise. Patelco has received numerous multi-year awards for excellence from leading consumer and business organizations, including Newsweek’s America's Best Regional Banks and Credit Unions and Bankrate’s Best Credit Unions, and was named a Best-In-State Credit Union in 2025 by Forbes. The company was founded in 1936 with $500 by Pacific Telephone and Telegraph Company employees and is based in Dublin, Ca. For more information, visit https://www.patelco.org/.
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- KBKRISTINNA BROOKSSep 17, 20221.0PSA: do not I repeat do not bank with @patelcocu they will steal your money and literally tell you there is nothing they can do about it or make you wait once you have deposited cash into their ATM. No reason my son has to be without his money until possibly Monday or longer. This is absolutely ridiculous!!!! AGAIN IF YOU ARE LOOKING TO BANK DO NOT BANK WITH @patelcocu customer service won't help you neither will the managers. How are we suppose to teach our kids the importance of using a credit union when they are constantly making or allowing charges on his account and I have to dispute it every single time and now this being the 3rd time we had an issue with the ATM depositing and withdrawing money. You want to get money out but it won't give you money but it will debit it from your account then you have to dispute it to get it corrected. I have never seen such stupidity and carelessness with a bank in my life. DO NOT BANK WITH @patelcocu they are absolutely the worst credit Union to go to. I have alerted my 50K followers not to bank with this credit union it is absolutely ridiculous for this mishap and I for one will no longer have my son or anyone bank with them.
- TRTony RAug 21, 20215.0Patelco Credit Union is my first choice financial institution in San Mateo. The employees are professional, friendly, and very helpful. Branch location and hours are convenient and accessible. The online banking system and app make life so much easier. I recently applied and received a personal loan through Patelco. Cyndi Melo stayed late to insure the loan was processed in a timely fashion. The experience was so easy! Communication through the entire process was exceptional! I received the loan payout and it was deposited into my account within 24 hours! I highly recommend Patelco (San Mateo)! Thank you Cyndi
- MLMyrna LeeNov 10, 20205.0Love Mireya. Always helpful, bank smart, and one of the best faces of Patelco. She's an efficient problem solver. I send friends & folks to her at Patelco to save $$ & switch from big banks to CU system.
- PHPatricia HutchinsonMar 17, 20175.0Love Mireya, Always pleasant, very knowledgeable, and willing to go above and beyond. Have sent friends and family there because of her.
- NNNickSep 10, 20165.0Member for 16 years. Great branch with helpful staff. Can be long wait at peak times such as lunchtime and saturdays.
Frequently Asked Questions About Patelco Credit Union
What is Patelco Credit Union and what services does it offer?
Patelco Credit Union is a not-for-profit financial institution serving over 500,000 members with services including home and vehicle loans, checking and savings accounts, personal loans, credit cards, investments, insurance, and online/mobile banking.
Where is Patelco Credit Union located?
Patelco Credit Union is located at 51 Bovet Rd, San Mateo, CA 94402, USA.
What are the regular business hours of Patelco Credit Union?
Patelco Credit Union is open Monday to Friday from 10:00 AM to 5:00 PM and on Saturdays from 10:00 AM to 2:00 PM. It is closed on Sundays.
Is Patelco Credit Union open on major holidays?
Patelco Credit Union is closed on major holidays including November 11, November 27, November 28, and December 25 in 2025.
How can I contact Patelco Credit Union?
You can reach Patelco Credit Union by calling their local phone number at +1 650-524-7860 or their main phone at +1 800-358-8228.
Where can I find more information or connect with Patelco Credit Union online?
More information is available on their website at www.patelco.org. They are also active on Facebook (patelcosanmateo), Instagram (patelcocu), and Twitter (@patelcopays).
What nearby places can I visit when I go to Patelco Credit Union at 51 Bovet Rd?
Nearby places include Borel Eye Doctors for eyewear needs, Borel Square Shopping Center for shopping, and Jack's Restaurant and Bar if you'd like to dine nearby.
Are there convenient locations for printing or shipping services near Patelco Credit Union?
Yes, The UPS Store 2862 is close by, offering printing, packing supplies, and freight services, convenient for your mailing or shipping needs.
Which healthcare or wellness services are available near Patelco Credit Union?
Nearby healthcare options include Borel Eye Doctors for optical services and IVX Health Infusion Center for medical care and health services.
Are there any financial or professional services in the vicinity of Patelco Credit Union?
Yes, nearby professional services include Baker Tilly for accounting, Shred Nations for document shredding, and several software development companies like Cloudian and Kyndi.