Citi

2.7
17 reviews

About

BankATM
Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.

Location

Citi
61 W Hillsdale Blvd, San Mateo, CA
94403, United States

Hours

Reviews

2.7
17 reviews
5 stars
7
4 stars
0
3 stars
0
2 stars
1
1 star
9
  • CG
    Chris Gmail
    Oct 27, 2025
    1.0
    Garbage call center
  • KY
    Kaibin Yin
    Mar 22, 2024
    5.0
    Jack and all other members are friendly, the service is professional and fast
  • BM
    Blake Merriam
    Jan 10, 2023
    5.0
    Fantastic staff. Very polite and helpful!
  • JT
    Jasmine Thomas
    Jan 23, 2017
    1.0
    So disappointing, on my lunch break I came to Citibank to speak with a banker. I walked in the bank in a good mood,and left pissed off. I walked into the bank and was not greeted by any staff. There were 3 personal bankers, so I walked to one of them and asked if I should just sit and wait for someone to help me.The man said yes, he never took his eyes off the computer screen. I sat down and 5 minutes turned into 17 minytes . The other banker wason the phone laughing at times. The third banker was doing something on the computer. They were not directly working with customers so I thought my needs should have been met. This was a waste of my lunch break, not to mention another customer comes in the branch and was instantly helped by a personal banker. sorry Citibank but you lost a potential customer.
  • SL
    S L
    Dec 28, 2013
    5.0
    Very helpful staff.

Frequently Asked Questions About Citi

What services does Citi offer at the San Mateo location?

Citi offers a range of financial products including digital banking, mortgage products, personal loans, small business banking, credit cards, and investment wealth management services at the San Mateo location.

What are the business hours for Citi in San Mateo?

Citi in San Mateo is open Monday to Friday from 10:00 AM to 5:00 PM, and on Saturdays from 10:00 AM to 2:00 PM. It is closed on Sundays and certain holidays such as November 11, November 27, and December 25, 2025.