Citi

2.7
23 reviews

About

BankATM
Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.

Location

Citi
11 E 3rd Ave, San Mateo, CA
94401, United States

Hours

Reviews

2.7
23 reviews
5 stars
8
4 stars
2
3 stars
1
2 stars
0
1 star
12
  • CG
    Chris Gmail
    Nov 11, 2025
    1.0
    Horrible customer service phone support! Never again will these guys see a dime!
  • LL
    LegendaryEats
    Oct 6, 2025
    1.0
    The bank manager is not up to date wth Federal Reserve regulations on unfit bank notes He said only BEP can deal with it. He should read regulations again More than 1/2 of the note is present (it's more than 70%) The serials are clear to the bare eyes The security seals are also clear to the bare eye No special examination is needed This is Absolutely unacceptable for a Big Banking institution. Your Banking license should be REVOKED for not serving the needs of your account holders This is an insult being a customer of your Bank
  • GB
    GrounDDwellers BJJCSL
    Aug 13, 2025
    5.0
    Very nice Citibank branch. Nice layout and very clean. Staff is very helpful and pleasant to talk to.
  • AA
    Anthony Aronov
    Jun 21, 2025
    1.0
    Very difficult to get a hold of the branch to begin with. When I did, they told me they’d be able to assist me in two days. At the time of my appointment, no one called me.

Frequently Asked Questions About Citi

What financial products and services does Citi offer at the San Mateo location?

Citi offers a range of financial products and services including digital banking, mortgage products, personal loans, small business banking, credit card offers, and personal wealth management investment products.

What are the operating hours of Citi in San Mateo?

Citi is open Monday to Friday from 10:00 AM to 5:00 PM, and on Saturday from 10:00 AM to 2:00 PM. The branch is closed on Sundays and on certain holidays such as November 11, November 27, and December 25, 2025.