Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.
Horrible customer service phone support! Never again will these guys see a dime!
LL
LegendaryEats
Oct 6, 2025
1.0
The bank manager is not up to date wth Federal Reserve regulations on unfit bank notes
He said only BEP can deal with it.
He should read regulations again
More than 1/2 of the note is present (it's more than 70%)
The serials are clear to the bare eyes
The security seals are also clear to the bare eye
No special examination is needed
This is Absolutely unacceptable for a Big Banking institution. Your Banking license should be REVOKED for not serving the needs of your account holders
This is an insult being a customer of your Bank
GB
GrounDDwellers BJJCSL
Aug 13, 2025
5.0
Very nice Citibank branch. Nice layout and very clean. Staff is very helpful and pleasant to talk to.
AA
Anthony Aronov
Jun 21, 2025
1.0
Very difficult to get a hold of the branch to begin with. When I did, they told me they’d be able to assist me in two days. At the time of my appointment, no one called me.
What financial products and services does Citi offer at the San Mateo location?
Citi offers a range of financial products and services including digital banking, mortgage products, personal loans, small business banking, credit card offers, and personal wealth management investment products.
What are the operating hours of Citi in San Mateo?
Citi is open Monday to Friday from 10:00 AM to 5:00 PM, and on Saturday from 10:00 AM to 2:00 PM. The branch is closed on Sundays and on certain holidays such as November 11, November 27, and December 25, 2025.
Where is Citi located in San Mateo?
Citi is located at 11 E 3rd Ave, San Mateo, CA 94401, USA.
How can I contact Citi at the San Mateo branch?
You can contact Citi at this location by calling +1 650-513-2847.
Does Citi have online resources or a website where I can learn more?
Yes, you can learn more and explore Citi's offerings by visiting their website at https://www.citi.com/
Are there any nearby restaurants where I can eat before or after visiting Citi?
Yes, nearby restaurants include Hotaru Japanese Restaurant for sushi and Japanese cuisine, Spicy Heaven 百味軒 for soups, and Tina’s Gourmet Chinese Cuisine for Chinese food.
What business services are available nearby Citi that might be useful for networking or partnerships?
Nearby you can find real estate agents like Edd McKibben and Bill O'Leary- Realtor/ Compass Real Estate, software and IT companies such as Pinpoint Predictive, Metadome, and Chooch, as well as community organizations like the San Mateo Chamber of Commerce.
If I need legal assistance near Citi in San Mateo, which nearby places can I visit?
You can find legal services nearby at the Law Offices of Ali Yousefi and Cordell and Cordell, which specialize in family and divorce law.
Are there any nearby parks where I can relax near Citi?
Yes, Arroyo Park is nearby and offers a nice outdoor space where you can relax before or after your visit to Citi.
Is there an ATM available at Citi or nearby?
Citi is categorized as a bank and ATM location, so you can find ATM services at the San Mateo Citi branch or at nearby banks like Citibank and Cathay Bank.