Citi

3.6
17 reviews

About

BankATMCiti
Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.

Location

Citi
429 Paseo Grande, San Lorenzo, CA
94580, United States

Hours

Reviews

3.6
17 reviews
5 stars
10
4 stars
1
3 stars
1
2 stars
0
1 star
5
  • MS
    Metalhead Silva
    Sep 20, 2025
    1.0
    In the past few years, there have been problems to say the least. Besides the break in I personally reported (with no response), the ATM situation has come to a battle between me, the 800 # and the "Bank Manger". I've been neglected numerous times about my accounts and feel that this team doesn't get the picture. You can't keep funds from long time customers trying to pull money from their own bank. Your team at the San Lorenzo, CA branch needs a wakeup call on how to treat people. PLEASE FIX THIS!!! PS... The tiny short person that thinks she has authority on my money... you need to fire her. There was so much disrespect involved, I can't even share it here. That includes racial profiling and you really need to look into this. I'm sure your tech can find me so do so. It really doesn't take much to answer thoughts on a real issue like this
  • CN
    Cuu Nguyen
    Nov 16, 2023
    5.0
    Great services with Gemma. She is very friendly and helpful
  • JT
    Jose Toledo
    May 6, 2019
    1.0
    Worse service. Bank manager was rude, he was more worry about letting people know that the bank was closing than helping the people on line or customer sitting waiting to get help.
  • CR
    Carlos Ramos
    Nov 25, 2018
    4.0
    Un banco confortable con personal amable. A comfortable bank with friendly staff.
  • JC
    Jalen Cook
    Sep 6, 2018
    5.0
    They went above end beyond to help me out, I highly recommend this branch at Citi bank Mike Regan is a great Manager

Frequently Asked Questions About Citi

What financial services does Citi at 429 Paseo Grande offer?

Citi offers a range of financial products and services including digital banking, mortgage products, personal loans, small business banking, credit card offers, and personal wealth management investment services.

What are the operating hours of Citi in San Lorenzo?

Citi is open Monday through Friday from 10:00 AM to 5:00 PM, Saturdays from 10:00 AM to 2:00 PM, and closed on Sundays and certain holidays like November 11, November 27, and December 25.