Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.
I can see why the ratings are not that great...
Unfortunately the low ratings are an accurate reflection of the Bank, well at least this branch.
I had an appointment at 4:00 on a slow Tuesday afternoon. I even got a call and a voicemail the day before from a banker confirming my appointment as well. When I arrived at 3:53, the place fairly empty.
There were maybe one or two other customers in here. I was ignored, even though a couple of employees walked past me, not even an acknowledgment. No idea who I was supposed to see or where I had to wait or if someone would actually come get me.
As I mentioned earlier there was hardly anybody inside. In fact, there were more employees than customers. I got up and to see if anybody was coming to get me, finally someone behind the teller acknowledged me, then she came out and inquired if I needed something. The banker eventually flagged me over to her desk at 4:10, that would make almost a 20 minute wait even though I had an appointment... not to mention the place wasn't busy.
Then there are the fees. Holy COW!!! I don't think I've ever seen a bank with this much fees. I just needed a simple checking account, I've never heard anything good about Wells Fargo, so let's see how this goes for the next few months. If my experience is as bad as I heard, then I'll just shut this account down and take my business elsewhere.
I would say the staff at this branch needs a lesson in customer service and common courtesy...
YB
Yessica Bonilla
Oct 26, 2025
5.0
Buen servico y rápido me encanta
DC
Daniel C
Jul 31, 2025
1.0
I had to do a domestic wire transfer to purchase a home (literally takes 5 min). The branch manager (Angelica) said I have no availability, instead of taking 5 min to help me, she sent me to another branch. I also noted that I was on business travel and it would require me to Uber as I did not have a rental car either. And I also told her that if I don’t complete a wire, I would have to redo loan docs. I basically pleaded with her, but she had 0 empathy. Not only did this place cost me time but also money. She sent me to the “nearest branch”, 5 miles away. So $40 in Uber fees later and wasting another 40 min.
Obviously this is critical as you have to do it before 2pm. Avoid this branch if you need to do something urgent. And I am a premier client.
I cannot warn you enough. This is by far the worst experience in all my years of being a bank customer (Chase,
PNC, Bank of America, BMO). And that means it was really bad. Just look at that list.
MC
Mayra Carbajal
May 26, 2025
2.0
Wells Fargo count your days.. I drove to this atm after driving more than an hour all around SJ and Santa Clara to find an atm with cash. Major inconvenience with my daughter crying in the back seat. After 10 + years of being a loyal customer I’m done..
What services does Wells Fargo Bank at 685 Coleman Ave offer?
Wells Fargo Bank offers a full suite of banking solutions including personal and business checking accounts, credit cards, savings tools, and deposit products. They help manage everyday finances and plan for the future.
What are the operating hours of Wells Fargo Bank on weekdays?
The bank is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.
Is Wells Fargo Bank open on major holidays?
The branch is closed on holidays such as November 11, 2025, and November 27, 2025.
How can I book an appointment at Wells Fargo Bank?
You can book an appointment online at https://appointments.wellsfargo.com/maa/appointment/?storeid=AD55316.
Does this Wells Fargo Bank branch have a drive-through service?
No, this Wells Fargo Bank location does not have a drive-through service.
What languages are supported by the Wells Fargo branch at 685 Coleman Ave?
The branch supports services in Farsi and Spanish, along with English.
Where is Wells Fargo Bank located?
The branch is located at 685 Coleman Ave, Suite 10, San Jose, CA 95110, USA.
Which medical centers are near Wells Fargo Bank at 685 Coleman Ave?
Nearby medical centers include Sutter Health and Sutter Walk-In Care, which can be convenient for customers managing health needs before or after banking.
What dining options are available near Wells Fargo Bank?
Customers can enjoy nearby dining options such as Blaze Pizza, Jamba San Jose Marketcenter, Subway, TacoMania, Chili's Grill & Bar, El Pollo Loco, Starbucks, West Coast Sourdough - San Jose, and Carl's Jr., suitable for quick meals or casual dining.
Are there automotive services near Wells Fargo Bank?
Yes, several automotive services and repair shops like V&S Auto Repair, JD Tires & Custom Wheels, AAA Tire Center, Coleman Auto Center, and Michael J's Body Shop are close by, useful for customers needing vehicle maintenance in the area.