Wells Fargo Bank

Reviews

• VC

  Vincent Chang

  Mar 5, 2024
  1.0
  Went to this location to conduct a transaction on a Monday afternoon. The line was long, but it moves fairly quickly. Strike #1: When I got to the teller, she seemed disinterested in helping me with no facial expression. Rather, she looked like she didn't want to be there. I proceeded to tell the teller that i needed to withdraw some funds from a particular account. She then said, " What about it?" Really? Is that how you respond to a customer? I thought to myself, maybe she was having a bad day. Give her break. Strike #2: So I told her again that I needed to make a withdraw from a particular account. I then gave her my ID and my bank card for verification. So, she proceeded to process my request, which took some time. Out of the curiosity, I asked her if she was done with my ID. She said, "I don't know." 🤦😳 At this point, her demeanor the her attitude was becoming unacceptable. But as the nice person I was, I gave her another break. Strike #3: After she finished with my transaction, rather than saying thank you, she simply threw my ID back at me through the teller tunnel. At this point, I was livid. I have never been treated like some garbage. I later reported the rude interaction with an acting manager. He promised he would file a complaint. At this point, I will no longer recommend anyone to patronize this location. And I will certainly contact the district manager about my unsatisfactory interaction/experience at the branch.
• LO

  Lohith O

  Dec 11, 2023
  1.0
  Too much of wait when there are no customers
• PT

  prabin thapa

  Feb 28, 2023
  1.0
  Try Tully Branch... Don't waste time here
• CR

  Connie Rodriguez

  Dec 27, 2022
  1.0
  WOULD NOT RECOMMEND REGARDLESS OF HOW SOON YOU NEED THE APPOINTMENT #1 When my mom came, he claimed that the appointment was to open a personal account, not a business account. But when my mom scheduled an appointment online, they didn't ask if she wanted a personal or business account. #2 The employee suggested that my mom changes her last name in ALL her documents, and claims that she will have a problem in other banks. Not helpful, and he just comes for the check. She went to chase and received a better service, without needing to change the last name or anything.
• KS

  kulwant singh

  Jul 16, 2022
  1.0
  Now I came to know that this location going to close Saturday starting on 7/30 Since Covid started they minimize hours before it was 9 to 6 now 9 to 4 pm if some one working 8 to.4.30 how he will make to bank in case an emergency he has to use Locker box to get his passport or other stuff From this bank this is bad decision since around this area only limited bank opened on Saturday , Now situation will be big line on Saturday like Black Friday sale at Wells Fargo on Saturday

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