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Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.
They’re all smiles when you want to open a checking account, but I came back for a wire transfer, and the treatment changed completely. No one bothered to help. We were put on the waitlist and waited for almost an hour. At one point, there was no one else waiting, yet we were told we still had to wait in case the person with an appointment showed up. Fine, we waited patiently.
What pushed me over the edge was when someone walked in after us, also without an appointment, and was helped immediately. Even that customer looked surprised. The banker tried to justify it by saying he was “just helping her make an appointment.” That’s no excuse. She arrived an hour after us. Even if she needed an appointment, she should have waited while we finished a wire transfer, which takes no more than 15 minutes.
It felt like he prioritized her because she was there for something related to a checking account, while my request for a wire transfer wasn’t a priority. And it wasn’t just him. Several bankers were free and still refused to help. The whole experience was unprofessional and disrespectful.
At Chase, I can complete a wire in < 10 minutes. We chose Wells Fargo for relationship banking after opening a home loan, but this experience makes it clear they don’t value their customers at all.
CP
Chirag Patel
Feb 22, 2024
1.0
Long wait..after 20 min wait, at teller..he tells me that for wire transfer need appointment!! And wait another 30-40 min!!
No sympathy!!
Very slow branch!!
What banking products and services does Wells Fargo Bank at 360 N Capitol Ave offer?
Wells Fargo Bank offers deposit products, personal and business checking accounts, credit cards, and savings tools to help manage everyday finances and plan for the future.
What are the regular operating hours of Wells Fargo Bank at 360 N Capitol Ave?
The bank is open Monday through Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
Is Wells Fargo Bank closed on any upcoming holidays?
Yes, this branch will be closed on November 11, 2025, and November 27, 2025.
Can I book an appointment online at Wells Fargo Bank, 360 N Capitol Ave?
Yes, you can schedule an appointment online via the provided link: https://appointments.wellsfargo.com/maa/appointment/?storeid=WF00213
Does Wells Fargo Bank at this location have a drive-through service?
No, this branch does not have a drive-through service.
What languages are spoken at Wells Fargo Bank on N Capitol Ave?
The bank provides services in Arabic, French, Spanish, Tagalog, and Vietnamese.
Where can I find an ATM near Wells Fargo Bank, 360 N Capitol Ave?
Nearby ATMs include another Wells Fargo Bank ATM and Chase ATM, both accessible for your banking convenience.
Are there places to eat near Wells Fargo Bank at 360 N Capitol Ave?
Yes, several nearby restaurants include Panda Express, T K Noodle Inc, Curry Pizza House San Jose Capitol Ave, and Chipotle Mexican Grill, offering a variety of dining options before or after your visit.
What shopping options are available near Wells Fargo Bank on N Capitol Ave?
Nearby shopping centers and stores include Capitol Square Mall, Ross Dress for Less, Marshalls, Vivi Fashion, Shoe Palace, and Grocery Outlet, great for running errands or shopping after banking.
How can nearby transit and amenities enhance my visit to Wells Fargo Bank at 360 N Capitol Ave?
Nearby McKee train station offers convenient transit access, and local businesses like Western Union for money transfers, Walgreens pharmacy, and ArmorUp Boxing Club allow for multiple errands or activities during your trip to the bank.