Wells Fargo Bank

2.6
41 reviews
Wells Fargo employee helping two people

About

BankATMBusiness Banking ServiceOnline BankingSavings Bank
Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.

Details

  • Drive-throughNot available

Location

Wells Fargo Bank
360 N Capitol Ave, San Jose, CA
95133, United States

Hours

Reviews

2.6
41 reviews
5 stars
11
4 stars
5
3 stars
2
2 stars
3
1 star
20
  • MM
    Mikey
    Oct 27, 2025
    5.0
    They are easy to speak with.
  • DL
    Dao Lam
    Sep 23, 2025
    1.0
    They’re all smiles when you want to open a checking account, but I came back for a wire transfer, and the treatment changed completely. No one bothered to help. We were put on the waitlist and waited for almost an hour. At one point, there was no one else waiting, yet we were told we still had to wait in case the person with an appointment showed up. Fine, we waited patiently. What pushed me over the edge was when someone walked in after us, also without an appointment, and was helped immediately. Even that customer looked surprised. The banker tried to justify it by saying he was “just helping her make an appointment.” That’s no excuse. She arrived an hour after us. Even if she needed an appointment, she should have waited while we finished a wire transfer, which takes no more than 15 minutes. It felt like he prioritized her because she was there for something related to a checking account, while my request for a wire transfer wasn’t a priority. And it wasn’t just him. Several bankers were free and still refused to help. The whole experience was unprofessional and disrespectful. At Chase, I can complete a wire in < 10 minutes. We chose Wells Fargo for relationship banking after opening a home loan, but this experience makes it clear they don’t value their customers at all.
  • CP
    Chirag Patel
    Feb 22, 2024
    1.0
    Long wait..after 20 min wait, at teller..he tells me that for wire transfer need appointment!! And wait another 30-40 min!! No sympathy!! Very slow branch!!

Frequently Asked Questions About Wells Fargo Bank

What banking products and services does Wells Fargo Bank at 360 N Capitol Ave offer?

Wells Fargo Bank offers deposit products, personal and business checking accounts, credit cards, and savings tools to help manage everyday finances and plan for the future.

What are the regular operating hours of Wells Fargo Bank at 360 N Capitol Ave?

The bank is open Monday through Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.