Citi

Reviews

• AM

  Agam marok

  Nov 3, 2025
  1.0
  Extremly bad beheavior of man siting on the depoist check side and not helping the customer we reached late at the branch to cash check at 4.56 pm but he said he won’t help me said to go out . Very rude behaviour .
• YL

  Yuqiong Li

  Oct 8, 2025
  5.0
  I need to redeem some paper I bonds and wasn’t able to do it at Chase or another Citi branch. But they were able to help me here! Very smooth process too. UPDATE: today I was able to get a medallion signature here, which is great help because I must have called a handful of places (other Citi branches and other brokerages) but wasn’t able to get it done until now. Vicky and the bank manager were able to accommodate a same day appointment. Highly recommend this branch! Experienced staff and friendly service.
• CC

  Carolyn Chan

  Sep 7, 2025
  5.0
  My recent visit was the first time I've been in-person to a Citi branch in such a long time. Although there were no other customers at the bank, I was quickly greeted by one of the employees there and she immediately asked me what I needed help with. I was helped by one of the bank clerks, Enrea, and I have to say that she had such a positive attitude while she was helping me. I got my cashier's check very quickly and then I asked about ordering checks and the manager at the time (I think her name was Vicky) helped me place the order and she was also very friendly. Everything went so seamlessly, I was genuinely surprised at how impressive the customer service was here. I haven't used my Citi account as much since I had a prior poor experience with HQ around 4 years ago, but this experience has definitely changed my mind.
• AT

  Ananya Tyagi

  Aug 11, 2025
  5.0
  Had a good experience opening bank account here. Vicku Nguyen was super helpful with process. She explained everything in detail.

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