Citi

3.1
29 reviews
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Business Details

3490 Stevens Creek Blvd, San Jose, CA
95117, United States
(408) 217-1756
https://www.citi.com/

About

BankATMCiti
Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.

Location

Citi
3490 Stevens Creek Blvd, San Jose, CA
95117, United States

Hours

Reviews

3.1
29 reviews
5 stars
12
4 stars
1
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5
1 star
9
  • JT
    Jimmy Tran
    Dec 13, 2025
    5.0
    Over the past 3 years when I was managing the finances for a nonprofit, it was such a pleasure to work with the fine folks at this branch. Melissa and especially Gisselle always made me feel valued as a customer, and they would remember me and my name every time I visited (and even remember when I hadn't made a visit in a while). They were kind, personable, and made me look forward to what is normally a chore. I will miss working with them (they aren't going anywhere - I'm transitioning out of this role).
  • BS
    Brendan Schierloh
    Oct 6, 2025
    2.0
    hey remember when banks allowed you to exchange cash for coins regardless of customer status? remember when millions of americans slept in cars while bankers bought a third yacht? i guess the 7/11 next door is the place for banking....
  • EP
    Edgar Perez
    Jul 2, 2024
    1.0
    I have been a City Priority client for a decade and I've never had an experience like I did in the last few months. I attempted to deposit $1,100 at one of the ATMs at this location back in March and during the process of depositing my money, it got jammed and never completed my transaction. The branch could not do anything and I was advised to open an investigation for provisional credit. I received a credit for the amount however it was debited from me and they only left me $40. First and foremost, I wouldn't waste gas to go and only deposit $40.. I appealed the determination however they have not been able to give me all my money. CitiBank is stealing money from me and I never thought I would experience something like this with a Bank, an institution we are supposed to trust with our money. CitiBank has had one of the worst customer service I have ever dealt with and has pushed me to take legal action against them because I haven't gotten anywhere with them.
  • MM
    Me
    Dec 14, 2023
    4.0
    The employees are always friendly and efficient.
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Frequently Asked Questions About Citi

What financial products and services does Citi offer at the Stevens Creek Blvd location?

Citi offers digital banking services, mortgage products, personal loans, small business banking products, credit card offers, and personal wealth management investment products.

What are the operating hours for Citi at 3490 Stevens Creek Blvd, San Jose?

Citi is open Monday to Friday from 10:00 AM to 5:00 PM and is closed on Saturdays and Sundays.