California Bank & Trust's San Jose Branch has proudly served clients in Santa Clara County since 1955. Exceptional, personal service is the way we express our gratitude for the ongoing support of our valued clients. Conveniently located near Japantown, Coleman shopping center, and downtown, enjoy the benefits of knowledgeable, helpful bankers to get answers to banking questions and take advantage of our full collection of banking services, including checking, savings, business and personal loans, home loans, credit cards, wealth management, and more.
California Bank & Trust has been one of the most difficult banks I’ve ever dealt with. Beyond their poor customer service and outdated online systems, their policies make it extremely frustrating to run a business account.
One of the worst issues is the limitation on deposits. For a business that handles a large number of transactions each month, it’s unreasonable to place strict caps that penalize customers for simply making deposits. Instead of supporting business growth, their structure feels restrictive, almost like they’re discouraging you from using the account as intended.
Every interaction whether online, over the phone, or in person feels like a battle. Policies are unclear, fees appear out of nowhere, and there’s little willingness from staff to explain or work with you. For a bank that claims to support businesses, they do the opposite by making basic account management unnecessarily difficult.
If you value efficiency, flexibility, and fair banking practices, I strongly suggest looking elsewhere.
CM
Carson Mishoe
Dec 23, 2023
5.0
They are always helpful in ne getting coins for laundry