Altura Credit Union

3.7
28 reviews

About

Credit UnionAltura Credit Union

Details

  • Wheelchair accessible entranceAvailable

Location

Altura Credit Union
1821 S. San Jacinto Avenue, San Jacinto, CA
92583, United States

Hours

Reviews

3.7
28 reviews
5 stars
17
4 stars
1
3 stars
1
2 stars
2
1 star
7
  • AM
    Anthony Martinez
    Dec 31, 2025
    1.0
    This bank is the worst bank when it comes to scammers. The bank will not help you get your money back from a fraudulent transaction. Investigation went on for 90 days and they came up with saying it was my fault and they couldn’t help me. Someone hacked my account and transferred money out from my life savings and checking account. Was the worst experience I have ever been through. I pray no one goes through what i went through. I work to hard to earn the money thats gone for household bills once i get paid normally and to have it stolen through your company application is so sad.
  • CA
    Cintia Avendano
    Dec 15, 2025
    1.0
    0 if I could t close my credit builder account and they never send the papers to close and she said they don’t know who it was and closed the account and I told her it was her and she lie it wasn’t her. She made me write a letter and never send the documents. Waited a week and nothing. Going to a different branch next time.
  • BB
    breanna brown
    Nov 11, 2025
    5.0
    I love my credit Union! I love some of the perks such as : you can dump your change and it goes directly into your account , with no charge ! Today’s transaction was a new debit card and it went perfect ! Thank you so much Gary for your help! Thank you also to the kind girl who got me started ! I appreciate you all :)
  • VT
    Vulgar Tech
    Nov 6, 2025
    3.0
    Super slow machines. It's like they're running a Pentium II or something. Or the hamster got lost on the wheel. Crazy slow machines.
  • SS
    Steve
    Oct 2, 2025
    1.0
    I have visited this branch a few times and all of the employees have ever interacted with have always been so helpful and kind. I have recently revisite this branch only to be helped by a new face who also claims to be a supervisor. I deposited a check that was placed on unnecessary hold and only because this individual judge me by my appearance. I reached out to customer care and was even told that hold on the check was not necessary. When I asked this individual how long I have been this bank they gave me the wrong date because they didn't care or even bother to look. My appearance was all that mattered. She was very unprofessional in my opinion. I hate leaving negative reviews and in most cases would avoid them. What she did was completely wrong

Frequently Asked Questions About Altura Credit Union

Where is Altura Credit Union San Jacinto branch located?

Altura Credit Union San Jacinto branch is located at 1821 S. San Jacinto Avenue, Suite G, San Jacinto, CA 92583, US.

What are the operating hours of Altura Credit Union San Jacinto branch?

The branch is open Monday to Thursday from 9:00 AM to 5:30 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.