Wells Fargo Bank

Reviews

• RK

  Rajesh Kumar

  Oct 27, 2025
  5.0
  Rovan has been a great banker. He’s very helpful and knowledgeable. Love coming here and working with him.
• RH

  R H

  Aug 4, 2025
  5.0
  It is always a pleasure to enter the 601 Market Street branch of Wells Fargo. I’m always greeted with a big smile, a hello and fist bump from Rovan there. He goes far and above what staff do in any type of retail and banking, period. Rovan is always patient, informative and friendly and courteous. I couldn’t ask for better service anywhere in any capacity. It is most refreshing in today’s world to find these qualities. If Wells Fargo is smart, they will hold on to him. He is management material. I know, I have been a business owner for several decades. Service is top notch. Thank you Rovan. You are appreciated.
• TN

  TONY nguyen

  Oct 22, 2021
  1.0
  Long wait .. unacceptable.. more people greeting you at the door then actually people working .. this whole bank needs to take their work more seriously then just talking n doing nothing to help the line ..! Unacceptable for the brand ..
• UA

  Uncle Andy

  Jun 20, 2020
  1.0
  I have contacted Wells Fargo a total of six times trying to redeem a Wells Fargo CD in its grace period to my Wells Fargo Checking account. The first three times I sent a secure email and every response was the same..."Go here to get a form that has to be notarized so you can take your CD OUT OF ITS GRACE PERIOD" My message clearly said I was IN THE GRACE PERIOD so I gave up because no one is obviously reading the whole email message. So I call and after 25 minutes on hold I finally speak to someone. They ask for all the information and I explain my situation. The rep asked if I could be put on a brief hold so he could speak to his supervisor" 30 minutes on hold....The rep comes back and tells me he can't help me but will transfer me to the right department. I wait on hold again...The automated message tells me I have reached The US Treasury Department. ARE YOU KIDDING ME.... I call Wells Fargo AGAIN another 20 minute wait. I explain my request again...She asks me to hold on and comes back in 15 minutes and says I'm all set. Great! NO! It's been 7 days and the CD is still active on my account and the money was not transferred to my checking account. I call back for the third time 7 days later. Wait 30 minutes...Talk to a rep who says can I put you on hold I have to talk to my supervisor. Another 15 minutes goes by and she comes back and tells me it has not been transferred and the department that handles this just left (3pm on Saturday). and asks can you call back Monday? I have never seen a more incompetent, systemically dysfunctional company in my life. You should be embarrassed. If I treated my customers this way I would be fired on the spot. The other irony is you can easily setup a CD online but there is no way to deposit the funds when they come due...Even to a Wells Fargo checking/savings/account. Ridicules...Don't bank here.
• JP

  Joseph Pesce

  May 19, 2018
  2.0
  No direct experience with this branch so I cannot comment. I can warn all that I fell victim to a rental scam whereas this bank address was communicated to me by the alleged scammer(s). Investigation is ongoing by the state and federal authorities. Please check and check again before you Get involved in these types of transactions. Will post more specific information going forward.

Frequently Asked Questions About Wells Fargo Bank