I have been a member with East west for a very long time. I tend to frequent this location a lot whenever I am in the area. Not the newest looking interior but clean and simple. The staffs here are very well trained, welcoming and listens closely to all of my needs. Also I never had a issue during my visits and I always leave satisfied. I can not think of another bank that has top notch customer service like them. I highly recommend anyone looking to open an account to visit them, they will take care of you. I definitely will be back!
AB
Angela Beck
Jan 13, 2022
3.0
Convenient bank for Chinese speaking customer.
XS
Xiaodan Sun
Sep 20, 2019
1.0
I wish there is a zero star review, the service at this bank is really bad. They have good attitude but they are neither professional nor trying to help you. I saved money into my checking account but they messed up and put it in the saving, when I use my checking account it is complaining about overdraw. I called and confront them, they said it is not their responsibility. These types of things happen several times, I will never recommend this bank to anyone. Also when you call to ask anything, all they keep saying is you have to come in person before noon today... how can I working person come immediately for things the bank screwed up?
East West Bank is located at 1066 Grant Avenue, San Francisco, CA 94133, US.
What are the regular business hours of East West Bank?
The bank is open Monday through Thursday from 9:00 AM to 5:00 PM, on Friday from 9:00 AM to 6:00 PM, and Saturday from 10:00 AM to 5:00 PM. It is closed on Sundays.
Is East West Bank open on holidays?
East West Bank is closed on November 11, November 27, and December 25, 2025. On December 24 and December 31, 2025, it will be open from 9:00 AM to 3:00 PM.
What banking services does East West Bank offer?
East West Bank offers banking services including ATM access.
How can I contact East West Bank by phone or fax?
You can reach East West Bank by phone at +1 415-391-1450, and by fax at +1 415-362-2754.
Does East West Bank have an official website?
Yes, the official website of East West Bank is https://www.eastwestbank.com.
What nearby places can I visit when banking at East West Bank?
Nearby places include Ying On Merchants & Labor Benevolent Association, Hang Fung Tai Corporation for health food and groceries, and Grant Pacific Imports jewelry store, all within a short walk.
Are there dining options near East West Bank?
Yes, nearby dining options include Vital Tea Leaf cafe, New Hollywood Bakery & Restaurant, Yin Du Wonton Noodle, and New Regent Cafe.
Where can I find nearby transportation or courier services?
There is a UPS Access Point location nearby for courier and delivery services, and the Chinatown Public Parking for convenient parking if you drive.
Are there other financial service providers near East West Bank?
Yes, nearby financial service options include another East West Bank branch, Chase bank, and mortgage broker services from Mark Wong.