East West Bank

Reviews

• WX

  Wendy Xa

  Dec 28, 2024
  5.0
  I would sing praises about the incredible team at East West Bank any day, especially when compared to the much larger chain banks I recently moved from. At the 555 Montgomery East West Bank branch, the bankers consistently go above and beyond to ensure my banking experience is seamless. They have saved my bank account countless times by proactively giving me advance notice of potential shortfalls--a true reflection of their dedication, attention to detail, and outstanding customer service. The branch manager, Marie Kwong, along with her incredible team members Chheung, Teresa, Linda, and Ana, are consistently professional, upbeat, and always ready to assist. No other bank provides this level of care unless you have a net worth of several million. As a local business owner, I can confidently say that East West Bank stands out because they treat all their customers with importance, no matter their account size. It's an absolute pleasure working with such a remarkable team. If there's an award or recognition, I could nominate this branch--or East West Bank as a whole--for they'd win hands down for the best customer service. A special shout-out to the regional manager, Mary Wong, and the branch manager, Marie Kwong. Thank you for leading such an exemplary team and bringing the best banking practices to East West Bank. You've given me hope for a better world in banking. Cheers to you all!
• CH

  chaojing huang

  Nov 29, 2022
  2.0
  This site is only a few parking space. And the cashier is not so friendly. Totally, there is not a good service experience.

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