Citi

2.6
21 reviews

About

BankATMCiti
Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.

Location

Citi
2198 Chestnut St, San Francisco, CA
94123, United States

Hours

Reviews

2.6
21 reviews
5 stars
8
4 stars
0
3 stars
0
2 stars
1
1 star
12
  • KK
    Kudzu
    2 days ago
    1.0
    Refused to break a $20 without debit card authentication. Walked next door to Chase, who did it immediately. I am a Citi account holder.
  • JT
    Johnny Tam
    Nov 19, 2025
    5.0
    I had an excellent experience at this Citibank branch. The whole team was friendly and professional, and I felt very well taken care of from the moment I walked in. I especially want to recognize Jeanette and Aaron for their outstanding service. They were patient, knowledgeable, and took the time to clearly explain everything to me. I really appreciate your great customer service! I highly recommend this branch.
  • GB
    GrounDDwellers BJJCSL
    Aug 13, 2025
    5.0
    Great Citibank Branch. Beautiful layout. Great area. Very clean. Staff is very friendly and helpful
  • JD
    johnny dao
    Jul 22, 2025
    5.0
    This city bank every one’s in sevice very nice and friendly and smiling I like this bank very much
  • TU
    Trevor Uptain
    Sep 24, 2024
    1.0
    Absolutely garbage bank. If you want to call 10 times to resolve the same simple problem, wait on hold for hours, and have every minor transaction blocked until you’re driven absolutely insane, bank with Citi.

Frequently Asked Questions About Citi

What are the regular business hours for Citi at 2198 Chestnut St, San Francisco?

Citi is open Monday through Friday from 10:00 AM to 5:00 PM, and on Saturday from 10:00 AM to 2:00 PM. It is closed on Sundays.

Is Citi open on major holidays?

Citi is closed on major holidays including November 11, November 27, and December 25, 2025.