Citi

Reviews

• GC

  Gen C

  Sep 6, 2025
  5.0
  This has always been my and my dog’s favorite Citibank branch. All the ladies here — Andrea, Ama, Karen, Naila, Leila — are so warm, welcoming, helpful, and efficient. It truly feels like visiting old friends every time we come in. They even treat my fur baby like a VIP client. imagine my horror when I found out this branch will be disbanding soon. Utter shock shock shock and sadness. It’s disappointing to see this amazing team being split up and transferred separately. I wish them all the best of luck in their new locations. I guess the silver lining is that now I get to explore other Citibank branches where the ladies end up.
• SS

  Silvya Smith

  Aug 25, 2025
  5.0
  Andrea and Naila there are the most wonderful ladies. I go to post street and mission and west portal . city bank and horrible service. They are always willing to help me . They are always making me feel comfortable and wanting to come back . The girls Ama and Karen are so sweet! I just don’t like that if you don’t have direct deposit you maintain 30k for the fees to be waived. The girls when over my options but I wish we can keep an amount like the 1500 and avoid the monthly service. I heard that the girls are not going to the new branch and that is so sad . I come here to see them
• MT

  Maria T

  Jun 17, 2025
  5.0
  The customer service in this branch is really great. They are very friendly. Naila and Karen are both always very helpful. They pay attention to our needs.
• SP

  Sunny Panjwani

  Nov 30, 2022
  5.0
  Great service. Thank you for making my visit quick and easy. I was helped by Naila and she was very knowledgeable and helped me with all the different loan options.

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