Business Details
About
BankATM
Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.
Location
Hours
Reviews
1.2
11 reviews
5 stars0
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3 stars
1
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1 star
10
- TLT LucasMar 18, 20241.0This bank is a scam! Do not put your money here. Recently opened a checking account, deposited my money in person, and then as soon as my transfer cleared my other bank account, they claimed my account was temporarily unavailable.. then blocked me out of my account for days. I called corporate to find out why my account was blocked, and while they claimed it there is 24 hour assistance, I kept getting transferred to a department that was closed. I called back at 9am on a Monday and they said I have to wait for someone to call me backin the next 24-48 hours. Meanwhile, they have taken all the funds I used to open the account and denied me access for over a week. I tried to call the branch manager, and the phone number on her card no longer works. Worst banking experience in my life. If the sum of money was in question, they should have asked me to complete additional information while I was at the bank. Instead, they treat you like a criminal and hold all of your funds. I asked to speak with a supervisor, corporate office, and they said my call was recorded and it would be logged. I'm seriously at a loss for words with this customer service.
- JWJin WuJan 23, 20241.0Update: After two weeks, still no updates! No improvement! Opened two account here, NONE IS SHOWING IN MY ACCOUNT! The mobile app is a disaster! You have to link the account you opened to your mobile account manually, one of the worst mobile app experiences. First, CITI should have more updated system. Second, your staff should have help the costumers set up! Not seeing any professionals in either the technical side or the human side. Improve!
- ZFZhi FanJun 19, 20191.0I would give them no star if I could. Completely unprofessional. Refuses to deposit a check because the person wrote the check didn't sign full name. I told them that person can draw a turtle for signature if he wish if that's how they sig . 19 years with Citibank, this is so bad that I actually think about change bank, which I won't do because of some idiot in 1 bank. I did call Citibank to file a complaint. You all need to do that if they treat you as if you owed them Otherwise, this will just continue.
- PLPeter LauJan 13, 20181.0Closed @ 13:00 on Saturday 1.12.2018.
Frequently Asked Questions About Citi
What financial products and services does Citi offer at 2000 Irving St, San Francisco?
Citi offers digital banking services, mortgage products, personal loans, small business banking products, credit card offers, and investment products through Citi Personal Wealth Management.
What are the operating hours for Citi at this location?
Citi is open Monday to Friday from 10:00 AM to 5:00 PM, and is closed on Saturdays, Sundays, and certain holidays including November 11, November 27, and December 25.
Is there an ATM available at the Citi branch on Irving Street?
Yes, this location is categorized as a bank and ATM provider, so ATM services are available onsite.
Where is Citi located in San Francisco?
Citi is located at 2000 Irving St, San Francisco, CA 94122, US.
How can I contact the Citi branch at 2000 Irving St?
You can reach Citi at this location by calling +1 415-649-6971.
What should I know about holiday closures at Citi's Irving Street branch?
The branch is closed on major holidays including November 11, November 27, and December 25.
Are there any nearby banks or financial services near Citi on Irving Street?
Yes, nearby financial services include Citibank and Bank of America ATMs, as well as Western Union for money transfers.
What dining options are near the Citi branch on Irving Street for customers?
Nearby dining options include Sushi Uma, Shangri-La Vegetarian Restaurant, Sun Maxim's bakery and dim sum, and Saigon BBQ Noodle House for Vietnamese cuisine.
Are there beauty or wellness establishments near Citi on Irving Street?
Yes, nearby beauty and wellness services include Salon De Annie, Facial Plus, and Modern Design Salon for hair and skin care needs.
Can I combine a visit to Citi with any nearby real estate services?
Yes, there are several real estate agents and services nearby, such as Margaret Liu, Bianca Kofman Baca, Katie Tostanoski, Park North Real Estate, and Charlie Mader, which could be convenient for clients visiting both financial and real estate professionals.