Citi

Reviews

• JW

  Jin Wu

  Jan 23, 2024
  1.0
  Update: After two weeks, still no updates! No improvement! Opened two account here, NONE IS SHOWING IN MY ACCOUNT! The mobile app is a disaster! You have to link the account you opened to your mobile account manually, one of the worst mobile app experiences. First, CITI should have more updated system. Second, your staff should have help the costumers set up! Not seeing any professionals in either the technical side or the human side. Improve!
• TS

  Tracy Skibo

  Mar 5, 2021
  1.0
  This branch made me understand the term incompetence. Not helpful, not informed, the reason I will leave this branch after 10 years.
• JJ

  jessica jeronimo

  Mar 6, 2019
  1.0
  This is the worst branch you can come to. Unfriendly tellers, you dont get attended quickly and keep you waiting until they feel like attending you. This was my third time coming here thinking they can cash my check, I was wrong. Everytime I come, there’s always an issue with cashing my check. I am not a customer but in order to succeed somewhere, guests are always first! Am definitely not coming back here again and Do Not recommend this branch to non customers at all!
• AP

  Amy Pun

  May 1, 2018
  1.0
  This is the worst branch I ever been. The manager did not have the patient to answer the questions and asked you out of her office when I talked with my husband regarding the issue over the phone.
• AZ

  Angel Zhao

  Jan 23, 2017
  1.0
  我的卡出了三藩市用不了，今天回来去这家银行咨询，坐在外面的办公桌的工作人员极不负责任的说，她电脑查不到有没有Lock我的卡；要我自己打电话去银行说，我说英文不太好，她说我可以要求翻译。于是我跑来Noriega st的Citibank，这里的工作人员立刻帮我打电话去银行处理！所以，你有Citibank的卡不要去Iring街那家，态度极差。

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